Question about GE Monogram® ZET3038 Dual Single Oven

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Oven mystery....need the best GURU or Wiz....CHALLENGE! Please help!!!

I have a single wall oven GE Trivection, ZET3038 Monogram trim. I've had an electrician check the wiring and had GE replace the control board, main power board, relays, and some of the inside wiring and still it does not heat. The oven powers up and all functions respond when you press the keys, but it shows 100deg and never goes up from there. The upper face plate (with the control board behind), makes a clicking relay type sound when it's removed and replaced. When it is unmounted (still connected) the oven starts to heat. I've gotten it up to 375 or 400deg this way. Obviously the panel has to be in place to really use the oven from day to day. There's nothing in the way and this seems like the only way to get the oven to heat. Otherwise it simply won't. GE guys wouldn't diagnose, they just replaced a bunch of parts which were probably fine to begin with.

If anyone has any idea what's causing this, please let me know.


Posted by on

  • monogramman Jan 06, 2008

    I'm not familiar with that part. do you mean thermostat? do you know the part number? I can order one if so, and I'll let you know.

  • monogramman Jan 07, 2008

    I've checked the GE site and looked at the parts diagrams. There's nothing I see there called a Thermistor. Here's the link to their site for this model oven:

    Is it the temperature ASM #253 on the diagram? Could someone please clarify?

    Also, if this part were bad, why would the oven have been able to heat sporadically? If it was bad, wouldn't it just not heat at all?



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Monogramman you have described where your issue is. When you dismount the front panel you are moving the wires. If I was looking at your unit and you told me that it worked with the panel removed, I would look at the wiring between the front panel and the relay board for a loose connection. You should be able to pull the connectors ( remember to shut off the power for safety) and put a flash light on the backside of the connector. Look thru the front an you should see very little light. If you see a lot of light there is your loose connection. Or if you are careful, you can wiggle the connectors until you get to one that is causing the clicking. Hope this helps. I doubt if it is the oven thermistor as the oven heats while the front panel is dropped down.

Posted on Jan 06, 2008

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Was the thermistor that connects to the heat board replaced?this is the bulb inside the oven that monitors the heat,it should have 2 wires going to the board.try wiggling these wires and see if it starts to heat,if so the thermistor is bad.

Posted on Jan 06, 2008

  • anthony james
    anthony james Jan 06, 2008

    the oven t-mistor attaches to that board.if the wires of the t-mistor are damaged in some way you will have this issue.



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