Device has been disconnected or stopped responding
Im trying to convert 147 songs from my old mp3 player to this one. I created a fold of the songs onto my computer and connected the sansa. I clicked and dragged the folder onto the device and it starts to download the songs. However each time i try this it will stop at a random song and say the device has either stopped responding or has been unplugged but neither of those seem to be the case. I've tried doing this multiple times and i've switched USB ports. I dont know what to do anymore.
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1. Use Windows Media Player to put songs on your Coby MP3 player. Download songs in MP3, WMA, or OGG format from a legal downloading website. If the file is not one of the previously mentioned files, you must download a converter to convert the file to one of the correct files that can be played on Windows Media Player. Rip a song from a CD by inserting the CD and then click on the option to "Rip" the song to your library. Some Coby MP3 players do not need Windows Media Player to add songs, so be sure to check your user manual to see if there is an even simpler method. 2. Connect your Coby MP3 player to your computer using the USB connector that came with your MP3 player. The player will show up under the "Devices" option on your Window Media Player application. 3. Click on the "Library" option to view all of the songs stored on your Windows Media Player library. You can drag the song to the MP3 player in the "Devices" section, or you can right-click on the song and choose the option to transfer the song. In the pop-up box choose your MP3 from the drop-down menu and then click on the "Transfer" button. 4. Right-click on the MP3 player in Windows Media Player and choose the "Eject" option. Disconnect your MP3 player from your computer and turn it on. The song will now be available on your MP3 player. Press the bottom button to play or pause the song. 5. Add videos and pictures to your Coby MP3 player if it supports those files. The process is similar to transferring audio files. Plug your MP3 player into your computer. Open the photo file on your computer and drag pictures into the player. You can create folders to organize the pictures.
I had a similar problem with with one of my mobiles, so not sure if it applies in this case, check the ports, and make sure the device is connected to the correct usb port that the pc has allocated to your portable device (sansa clip)
Install and run the Media Convertor software from the product CD and follow the on-screen prompts. This will convert the video file to a .WMV file of the correct resolution for the player, and allow you to transfer the video to the player.
If this doesn't work, check that the original video format is supported by the convertor software.
Insert old player, double-click my computer, create new folder called "Temp Song Storage", and start dragging music files from old player to new folder. Disconnect old player, connect new player - use Windows Media Player to move songs from Temp Song Storage folder to device.