Unable to open links from Outlook

When clicking a link in the Outlook Express or Word software in the Windows XP Operating System and nothing happens, ensure that the Internet Explorer web browser is set as the default web browser.

1. In the Internet Explorer window, on the toolbar, click Tools and then click Internet Options.

2. In the Internet Options window, click the Programs tab.

3. On the Program tab, click to select the Internet Explorer should check to see if it is the default browser box.

4. Click the OK button.

If the issue persists, follow this procedure:

NOTE: This is an issue which may be resolved by following this Microsoft KB Article: Microsoft KB Article ID 823301.

1. Click the Start button, then click Run.
2. In the Run window, next to Open, type regsvr32 urlmon.dll.
3. Press the ENTER key.
4. In the RegSrv32 dialog box, click the OK button.
5. Repeat this procedure for each of the following files, substituting the file name typed next to Open in step 2 for each of the files listed below:

• regsvr32 mshtml.dll
• regsvr32 shdocvw.dll
• regsvr32 browseui.dll
• regsvr32 msjava.dll

This should resolve the issue.


Good Luck!!!!!!!!!!!!!!