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Black Ink Problem

Bought the Vivera for my vacation home. It worked fine for the less than 20 pages I printed. Came back months later. Now will only print in colour, i.e. on testing, colour came out. On attempt to copy in black and white, got blank. (Yes, I had the correct side up.) Used the clean cartridges function. Nothing. Help????

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Re: Black Ink Problem

I have the same problem with my printer. But it will print in colour both testing and normal. hope someone can help soon I'm lost without it.

Posted on Jan 07, 2008

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On my mfc 260C the black ink print keeps fading to nil but is ok each time for about 20 pages after pressing the ink management button. No problem ever with colour print.

You may need to run the cleaning fuction on your printer to clean the black print heads.

Every month (once a month), you need to clean your print heads to prevent your heads from clotting.

You are now seeing the symptoms of what happens when you do not constantly maintain your cleanliness of your print heads.

If that does not work, try buying a new black cartrige to see if the original black cartrige is defective.

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how long have you had your printer an how is the color working on printing?it may be stopped up trying cleaning it.try some alcohol on the end of the qtip dont put much on it .clean where the catridge goes into it where the cartridge makes a connection.then run a test page.let me know.

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I am currently having the same problem with a 17" iMac Intel Core Duo.  The printer worked fine for a few months, now it will only print in black and white and sometimes in color that is extremely faded.  I have tried every troubleshooting tip in the book and still no luck.

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Had a similar problem.
It turned out to be poor quality ink refills that I bought at the local mall. Found a good ink supplier who charges $4.00 per cartridge.
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Use another new genuine (original brother) BK cart. Do the cleaning twice only for BK. Wait some time (4 hours). If the ink has dryed up, the cleaning ink will break up the dryed one. Do the cleaning again. If it doesnt work, please write again.

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