Bought the Vivera for my vacation home. It worked fine for the less than 20 pages I printed. Came back months later. Now will only print in colour, i.e. on testing, colour came out. On attempt to copy in black and white, got blank. (Yes, I had the correct side up.) Used the clean cartridges function. Nothing. Help????
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I had that model and the same experience. I kept buying ink until I realized I could have nearly bought the printer for nearly the same cost as ink refills, black and color. I also had an HP. Same thing. I finally bought the Kodak 3250. The ads about ink costs was so correct. Many more pages are printed before the "need ink" message is displayed. Buying ink online saves even more.
Seems like the ink you are using is bad. It is thicker than what it is supposed be. If you are using HP ink, make sure it is not expired. If you are using a refilled ink or remanufactured ink cartridge, buy from someone else, not where you bought it last. You will need to clean printhead again. Also, to avoid this problem in future, the issue may be that there is too much ink gnk inside the printer. Where the printhead should sit on standby, the ink waste builds up. Clean that area with a butter knofe or plastic knofe. You may not have that issue of drying ink come back for a very long time.
If your house is very dry, this might be an on going problem for you. If the printer is not being stored you will want to print a couple pages a month so the ink will not dry out. It shouldn't be an issue. However, you can always wrap it (the printer) in plastic and this should keep the moisture. Not my favorite solution but it will work. If the cartridges are not expensive the best bet is to toss them not to damage the printer.
Hope this was helpful and have fun on your vacation!
how long have you had your printer an how is the color working on printing?it may be stopped up trying cleaning it.try some alcohol on the end of the qtip dont put much on it .clean where the catridge goes into it where the cartridge makes a connection.then run a test page.let me know.
I am currently having the same problem with a 17" iMac Intel Core Duo. The printer worked fine for a few months, now it will only print in black and white and sometimes in color that is extremely faded. I have tried every troubleshooting tip in the book and still no luck.
Had a similar problem.
It turned out to be poor quality ink refills that I bought at the local mall. Found a good ink supplier who charges $4.00 per cartridge.
Try removing the ink cartridge and cleaning with warm water or a little alcohol and a clean soft cloth or swab in the area where the cartridge is seated
Check the date on your ink cartridge. I bet it has expired. If you put in a "new"cartridge but it is even an HP one with an older date, it may not work. I had my printer stop in the middle of a print job. It was printing fine and suddenly would not print. So I refilled the cartridge with an ink kit I had on hand and reinserted it--no go! Then I opened a remanufactured cartridge (office depot) I had bought some time ago and inserted it. No go, despite the fact I could see ink coming from the jets. I finally gave up and bought a new HP ink cartridge, and it worked just fine. But it bugged me why the new one would work and the other two that seemed just fine would not. Later I learned that HP has a chip that reads the expiration date on the cartridges and that is what keeps those old ones from printing. I found one trick of setting my date on my computer back to a year earlier than the exp date on the cartridge. I saw the date on the remanufactured one I had tried earlier was 2005, so I set my computer date to today date but year 2004. After forcing me to do print alignments several times and take the remanufactured cartridge out and put it back, I got it to print just fine. And that 2005 cartridge that would not work earlier is what I am printing with right now. Be advised, though, if you try the date setback, that HP printer will buck and try every way to not let you use that old cartridge. You must say no to reflashing if HP tries to pull that on you. And you will take out and put back that same cartridge multiple times and keep printing alignment sheets 3 or 4 times before you are successful. But, if you persist, you can get it to work.
Use another new genuine (original brother) BK cart. Do the cleaning twice only for BK. Wait some time (4 hours). If the ink has dryed up, the cleaning ink will break up the dryed one. Do the cleaning again. If it doesnt work, please write again.