When I tried to download my photos and movies off the R 717, the photos downloaded but th emovies are not "seen" by my computer even though I can play them on the camera screen.
What is the file extension of those movies downloaded from your camera? Make sure they are supported by your computer. Try to use Windows Media Player.
Testimonial: "That work around worked... but the real problem was that the HP proprietary software was no longer on this computer. I ended up downlaoding it!"
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