Question about Vacuums

1 Answer

Electrolux epic keeps shutting down - ? symbol is on

Was running well, bag not full

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 126 Answers
Re: electrolux epic keeps shutting down - ? symbol is on

The "?" sign is usually indicating that there is no bag in the machine. On the Canadian models, there is a switch that the cardboard of the bag pushes on when the lid is closed. If this switch is not depressed, then the machine will not run. Again, on the Canadian models, there is a clear plastic "pin" extending out the bottom right corner of the bag compartment and is pressed in when the bag is installed and the lid closed. You should be able to press this in and start the machine with the main switch, just to test it.

Posted on Jan 20, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Epic 6500 Sr. Why does it keep turning on and off?

Electrolux Epic 6500 - Bag Full Indicator Bypass - YouTube

? 0:55
Jun 23, 2013 - Uploaded by easilen
The rear pops off. There's a vac. ... Yeah, keep it. Undo Close ...Electrolux Epic 6500 - Bag Full Indicator ...

Questions and Answers for Electrolux Vacuum Unit
For Electrolux; Central Vacuum Attachment Kits and Hose and Tool Kits for Electrolux Attachment ... With a clean bag in, the unit starts up and immediately shuts off. If you hold ... From what I have read hear, it sounds like the motor is going. ... How can I fixmy electrolux epic 6500 SR vacuum? ..... It keeps cutting off and on.

Electrolux Epic 6500 SR Shuts off when power hose ...

Dec 28, 2015 | Electrolux Vacuums

1 Answer

Starts but turns off immediately. red symbol lights up

check your bag for fullness, if full, change it.
if not, try adjusting your grit control on the top of the canister to the largest setting.
if your vac still shuts off, you need to replace the control valve assembly.

Aug 07, 2015 | Electrolux Epic 6500 Vacuum

1 Answer

There are 4 Symbols, next to the suction dial, on the Electrolux Epic 6000 SR vacuum cleaner . . . what does each symbol refer to ? J P Mac D

the dials refer to types of dirt.The higher the dial the heavier the dirt.This is for the auto shut off when the bag is full.The best setting is in the middle.If you are vacuuming up fine dust suck in some Kleenex before this will coat the bag and prevent premature shu toff.

Apr 29, 2015 | Electrolux Vacuums

1 Answer

What is the round dial by the bag symbols for on the electrolux epic series 6500 sr for

the dial sets the type of dirt you are vacuuming.Fine dust allow bag to fill before shutting down.The best is to turn it to the middle,this should allow bag to fill properly before shutting down...Chris

May 01, 2014 | Electrolux Vacuums

1 Answer

Our Electrolux Epic Series 6500 SR reads the bag is full and shuts down even though the bag was just changed

This is most probably due to a worn out or clogged Control Valve Assembly.
Detach the hose and see if it runs. If it does, place hand over hole. If it shuts off, CVA is probably the cause. A clogged CVA is generally due to using generic/made-to-fit bags. Genuine bags have "Home Solutions" printed on them.
You can try turning the dial all the way to the large dot, then try to run the vacuum.
If it is the CVA, you'll need to take it to an authorized Aerus Electrolux store and have their service tech repair or replace the part. I recommend a service and clean of the vacuum at the same time. This will extend the life of the vacuum.

Nov 21, 2010 | Vacuums

1 Answer

The empty bag with a question mark goes on. Why? what do I need to do? thanks

That simply means to check your bag. The symbol actually represents a full bag, so this is telling you it's time to change it.

Sep 01, 2010 | Electrolux Epic 6500 Vacuum

3 Answers

With a new bag -after turning vacuum on, it shuts down

This vac is prone to a control valve failure with the exact symptoms you describe. There is a dial valve on top of the machine designed to regulate how full the bag will get. The valve which sits underneath the dial on the vac likely has a broken plunger and will need to be replaced. Take it to an AERUS Electrolux dealer / shop for an experienced tech to work on.

Sep 13, 2009 | Electrolux Epic 6500 Vacuum

1 Answer

What is the symbol above the "change bag" symbol?

When the bag is full, the "full bag" light will come on and will turn itself off. Replace bag (make sure there is no clog) and try again.
Hope this helps.

Aug 17, 2009 | Electrolux Epic 6500 Vacuum

1 Answer

Electrolux Epic 6500SR Full Bag sensor working, Does not Reset properly

The problem was a sticking switch that was not being reset. The vacuum on/off switch mechanism is comprised of two switches. One is the main switch that turns the vacuum on and off. The second is a shut off switch that gets tripped when the full bag sensor is engaged. This second switch is supposed to get reset when you push the on/off switch on the outside of the machine. The full bag shutoff switch was stiff and it, therefore, was taking a couple of presses of the on/off switch to move the shutoff switch back into the running position.

Jun 19, 2008 | Electrolux Epic 6500 Vacuum

Not finding what you are looking for?
Vacuums Logo

Related Topics:

196 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vacuums Experts


Level 3 Expert

2572 Answers


Level 3 Expert

18259 Answers

Roger Potts

Level 3 Expert

694 Answers

Are you a Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides