Question about HP 1020 Plain Paper Thermal transfer Fax

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HP Fax 1020- Answering machine off

I don't want to use the answering machine on the machine and have been unable to find a way to turn it off totally. Is there a way to turn off the telephone answering totally?

Thanks, Linda

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Re: HP Fax 1020- Answering machine off

Please ring 1 300 888 423 whowill give you an answer for free!

Posted on Jan 29, 2008

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How can I set up my answering machine with my hp 2140 fax

Use the fax setup wizard from the HP toolbox , when it asks if you have an answering machine connected to the fax line say yes. Or setup a distinctive ring from you phone company and set the fax machine to answer double rings only. Use fax setup wizard to do this as well.

Jun 14, 2011 | HEWLETT-PACKARD HP 2140 Fax

3 Answers

How to continue using device as answering machine but route fax to new HP all in one

hook the answering machine after the fax and set the fax to answer after 4 rings and the machine after 5.

This option should be somewhere within the menu of the HP

Let me know if you can't find it

May 22, 2008 | Panasonic KX-FPG391 Plain Paper Thermal...

1 Answer

My hp 1040 will not pick up fax after the fifth ring answering machine picks after forth ring can't tell the between phone call or a fax used to before changed date on answering machine fax quite working

Set rings to answer
You can select the number of rings that will occur before the fax answers an incoming call. If you are using your machine as both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to answer.
TIP: HP 1050 Fax: The Toll Saver function for the Digital Message Center interacts with Rings to Answer. See Toll Saver on page 40. If you have the HP 1050 Fax and have Toll Saver turned on, set the Rings to Answer to 2.
1. Press Menu repeatedly until BASIC FAX displays and press Start/Enter.
Rings to Answer will display.
2. Press Start/Enter.
3. Enter the number of rings you want (2-7) and press Start/Enter.
The HP Fax rings the set number of times and then answers. It then produces a different sounding ring to alert you to which type of call is incoming.
• The additional ring may occur once for a fax call
• The additional ring occurs 5 times for a voice call. After the 5 additional rings, the answering machine will answer.

Dec 08, 2010 | HP 1040 Plain Paper Inkjet Fax

1 Answer

My machine (1020) will not except incoming fax's Why? Do I have to set up machine differently?

Some machines have a three answering modes.
1-manual-you have to pick up the fax headset and then press send when someone calls you with a fax.
2- auto-The machines answers the phone line when it rings and receives the fax automatically.
3-answer- the machines acts like a voice answering machine only.

Check your display or user settings to see that it in in AUTO RX or receive mode. .
Hope that helps.

Jan 17, 2010 | Brother FAX-1020 PLUS Plain Paper

1 Answer

I am having problems receiving a fax.

Check the number of rings your fax machine is set to. Chances are, the answering machine is set up for 4 rings and the fax machine is set up for 6. If this is the case, change the number of rings on your fax machine to 2 or 3 rings to ensure an incoming fax will go directily to the fax machine. If the fax doesn't recognize the call as a fax, it will go through to the answering machine.

Jul 17, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

How to set hp1040 fax to work with aout answering


If you are using the same phone line as your fax, you can start by connecting the answering machine on Line2 or 2-Ext at the back of the fax. Set the fax to answer on two rings higher than the Answering Machine. (for example: if answering maching is 4 rings, fax is 6 rings)

And then, turn on the auto answer.

Mar 22, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Can send but not receive faxes.

Fax machines won't work reliably on a digital phone line.

Feb 02, 2009 | Fax Machines

1 Answer


Please ring 1 300 888 423 who will give you an answer for free!

Jan 27, 2008 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

HP 1020 Laser Printer

Hello FixYa User,

This fax is currently Discontinued And you are my third problem with the same faxin the lastten minutes.

Please ring HP on 1 300 888 423 who will give you an answer for free!

Oct 10, 2007 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Hp printer 1020

Hello FixYa User,

If you are using thermal paper, Turn the roll upside down (I had the same problem).

If you don't use thermal paper please ring HP on 1 300 888 423 they will tell you whats wrong for free, If the Facsimale is faulty and is under warreanty they will fix it.

Hope this helps!

Sep 15, 2006 | HP 1020 Plain Paper Thermal transfer Fax

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