Question about Audio Players & Recorders

6 Answers

Usb connection from my mp3 is not recognized by the computer

PlEASE help

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  • 47 more comments 
  • presocractic Jan 07, 2008

    The unit is detected in a Vista machine, but isn't in XP?

  • Anonymous Jan 21, 2008

    when the SanDisk sansa m250 is connected to my USB port. my computer doesn't connects to my mp3 player, can any body give a solution for this?

  • NY_Mikey Feb 01, 2008

    When I connect to my computer via USB, I get the message "Unable to connect to computer - USB not recognized". My computer is running Windows XP - PRO.

    Is there anybody else having the same problem?

  • remito Feb 07, 2008

    my computer doesn't recognize the USB device (my T-30 iriver mp3 player) that I plugg in...

    It tells me that yes there is something plugged but it doesn't know what it is...

    I tried to reload the softwares from my installation CD and it didn't change anything. Help me please... thanks in advance

  • patty001 Feb 16, 2008

    when i connect the ravemp to my usb port it doesn't reconize it, i do not have a cd i don't think it came with it, i have had this player for a lone time and never used it can you help

  • duaa Feb 18, 2008

    i got a lot of work in it but suddenly the computer STOPED recognizing the USB of ma siny kidney bean HHEEEELLPPP I BEG U


  • jdilla Feb 26, 2008

    my samsung yp-k3 mp3 player is not recognized by my computer. it just recently stopped working.

  • Anonymous Mar 11, 2008

    my sony playerr nw-e002 512mb doesn't recognized my computer what willid o can you help me

  • cutechok Mar 12, 2008

    my samsung yp-k3 mp3 player is not recognized by my computer. it just recently stopped working.plssssssss...hhelp me

  • dani rae Mar 17, 2008

    OK this guy came to fix our computer and easered everythang and now when i plug my zenv music player up it will not connect or charge

    PLEASE HELP ME i just got 4 christmas!!!!

  • jaia Apr 16, 2008

    All was fine - as far as i know nothing changed on my laptop, but when i plugged in my zen plus to charge as usual it wasnt recognised. Have just put real player on the laptop and did try to use USB lead for digital camera, but nothing else.Will not charge on my free loader - solar powered charger either

  • Anonymous Apr 25, 2008

    dont have the disc driner to charge it

  • 89game May 29, 2008

    my samsung yp-u2j is not connecting properly and i cant delete none of my songs

  • lele gervasoni Jun 05, 2008

    I've got driver..I've got psservice 2...i've got mediaplayer11...but my
    pc don't reconize my philips go gear....there is the ''plin
    plin'' it recognize player,but I can't see periferic icon
    enywere...and if I try to sincronize media convert don't find it
    too...sorry 4 not exellent english...pleeeease pleas help me

  • alsa10 Jun 07, 2008

    connecting archos 604 to usb on laptop - no external h/d icon appearing in My Computer. tried formatting archos, restarting laptop.

  • trayce2006 Jun 27, 2008

    my iriver mp3 player is not recognized when i try to plug into USB cord...i have tried everything and nothing works ....i tried new USB cord----nothing and i tried rebooting computer....nothing.......pleeeese help!

  • yeshwanth88 Jul 16, 2008

    hi im using sansa m 250 2gb mp3 player.... and my system coudn't detect the usb connection plz try to get me out of this problem

  • peteli_theo Jul 16, 2008

    put it in three pc nothing happens

  • PASCINOLA Aug 12, 2008

    My samsung mp3 is not recognised by my computer, it was fine until I also tried to install an ipod and now it won't even charge. I have uninstalled everything to do with the ipod but still nothing. I also have a samsung T9 I would like to install but have the same problem. Help!!

  • adventfred Oct 15, 2008

    my sansa m250 plugs into the computer an it says connected then just just goes to the music thats on it an not connect to my pc

  • c-a-m619 Oct 19, 2008

    i have the same problem my dodgy iriver e10 just stopped getting recognized im using the same usb port that i have always used, i tried switching did not work tried replugging it in many times did not work, rebooting did not work, bowed in where the cord connected, did not work either... HELP! and ive also got a glitch that 80 % of the time wen i try to upload anything an error comes up saying that my device is full but it isnt at all..

  • ricktheboss Nov 12, 2008

    my computer sucks

  • jim10862 Nov 22, 2008

    I have a ZMP that I'm trying to install on a Dell D810 Latitude laptop. It is running XP SP3. Everytime I plug it in I get a message saying "new hardware found" and it goes through the install for an MTP device. Sometimes it show the name of my Zen, but normally it's just the MTP device. It goes through the process and it doesn't install and then "new hardware found" comes up again. This is an endless loop. Device manager shows a Portable Device with an MTP device listed underneath with the exclamation point showing a problem. It gives me a code 18 to install the driver. As I understand it, MTP devices don't need drivers. I can't change the player to a USB device from and MTP device, btw.

    I've downloaded and reloaded the firmware with no luck. It works fine with another laptop (running Vista) and an old desktop (running XP SP2). I should let this go, but it bothers me. I've clicked every button on the information located under device manager. I've removed the battery and run the clean-up on the player as well. Obviously, the player works well on other computers, so it is working fine.

    In the end, the computer never recognized the ZMP is attached and, therefore, it never docks. I haven't been able to get a USB driver update, though I've uninstalled all the USBs on my device manager and then rebooted, hoping that would solve the problem. Still no luck.

    Since it works with other computers, I suppose I shouldn't complain, but it is this computer that I had intended on using for "my" files and such. Any help would be great.


  • Anonymous Nov 27, 2008

    i conecct it to the computer and it doesnt even recognize it i have windows xp

  • s4mu31 Nov 27, 2008

    i conecct it to the computer and the computer doesnt even recognize it but i want to know if i need a program to put music in it because a friend of mine gave to me

  • BJean_Allie Dec 14, 2008

    once you figure it out help me!!!

  • Tazmoran Dec 18, 2008

    when i plug in my device, windows media says no device connected

  • Anonymous Jan 02, 2009

    when connect my device windows media player doesnt connect my device

  • troubles_van Jan 02, 2009

    when i connect my device to windows media player my device freezes

  • Anonymous Jan 06, 2009


  • Anonymous Jan 07, 2009

    when i plug in my MP3 in windows media player my computer doesn't even detect it! PLZ help me!

  • batshiii Jan 15, 2009

    the same proplem

  • besue Jan 31, 2009

    my generic mp3 player got formatted now it won't work and my computer will not recongnize the usb port that it is in. Please can someone help me I do not have the software for this.

  • karlotta Feb 02, 2009

    mp3 player is not recognizes in any of my computers usb ports. I cannot charge my mp3 player!

  • Anonymous Feb 16, 2009

    not rcognized on Vista

  • Anonymous Feb 23, 2009

    my mp3 is plugged in but it says connect device to sync music

  • gangsta11 Feb 24, 2009

    it says on mine connect the device

  • Anonymous Mar 02, 2009

    when i plug in my ipod it makes no noise like it use to and doesnt sync or do anything and just charges...>.<

  • talibkhan Mar 12, 2009

    my mp3 shuffle player doesnt play any song and computer shows usb not recognized when i connect it

  • carter5430 Mar 30, 2009

    im want to sync music onto my yp-k3 but when i plug it into my computer, my computer doesnt recognize it. What do i do? please help

  • Anonymous Mar 31, 2009

    usb connection from my mp3 is not recognized by the computer!!!!!!!!!!!!!

  • gohanamoves Apr 11, 2009

    Ik heb een mp3 sony walkman E005 waar ik nog nooit problemen mee gehad heb . Mijn liedjes moet ik op mijn mp3 zetten via sonic stage .
    Maar sinds ik vista heb word mijn mp3 niet meer herkend ook al heb ik sonic stage 4.3 geinstalleerd . Ik heb van alles al geprobeerd heel soms herkend mijn computer (laptop) hem maar dat is zelden en dat komt de melding dit apparaat kan sneller werken .
    Heeft iemand enig idee wat ik moet doen ?

  • Anonymous Apr 27, 2009


  • didooo87 Apr 27, 2009

    my usb does not appear at any computer

  • Anonymous May 07, 2009

    when i plug my creative zen vplus into my pc it does not recognize it. help me!

  • dark_angel77 May 13, 2009

    my mp3 cant be or isnt recognized by my computer the model type is nw-e002f sony walkman

  • Anonymous May 13, 2009

    i downloaded the device manager and then plugged in my mp3 but nothing happened and i searched everywhere and couldn't find it

  • jaxbabe99 May 15, 2009


  • jesserlou May 20, 2009

    I get the message one of the USB devices attached to this computer has malfunctioned and windows does not recognize it.



6 Answers

  • Level 1:

    An expert who has achieved level 1.

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A work around for this is to turn off your 504 then turn it on while holding the tv/lcd button which will boot into recovery/safemode then select recover partition, then plug your 504 into your PC it might need to be connected 1-2 times for it to be recognized but it will work. unfortunately updating the firmware doesn't seem to work.

Posted on Mar 08, 2008

  • Level 1:

    An expert who has achieved level 1.

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Uninstall driver and reinstall then push reset for 10 seconds

Posted on Jun 01, 2009


Try installing WMP 11. it might help. also try and make sure you have SP2

Posted on Jul 11, 2008

Most MP3 Players have a special interface mode that they need to use when connecting to a computer. In some cases (such as the Samsung that stopped working) they probably lost some important files needed by their firmware to either establish the interface or (more likely) run the player itself.

1st Solution: Turn off your MP3 player, THEN plug it into the computer's USB.

2nd Solution: Obtain a backup copy of your MP3 player's system files (sometimes called BIOS files due to the similarity) and keep it in a safe place. Check with your manufacturer on the exact process needed to "flash" your player back into working condition.

Good Luck!

Posted on Feb 26, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

For an ipod you need to reset it. slide the hold button across, then back, then across, then back, hold down the center and menu button simultaneously for six seconds. an apple should appear on the screen. if it does, then the ipod has been reset

Posted on Jun 27, 2009

  • Level 1:

    An expert who has achieved level 1.

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I have an ipod nano i install i tunes everything work when i plug my ipod to the pc the usb doesn't read the device

Posted on Jun 20, 2009

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Posted on Jan 02, 2017


  • 6 Answers

SOURCE: won't recognize connection

proper software is not installed
contact your vendor for proper update

Posted on Jan 07, 2008


SOURCE: device unrecognizable on computer

if you are using windows 98se you need to load driver from disc.if you are using xp it should load up stright away i had no problems with xp and mp3 player

Posted on Jan 18, 2008


  • 2 Answers

SOURCE: Why won't my Sansa Media Converter recognize my Sansa e250 Mp3 player?

After spending a couple of months enjoying listening to music on my Sansa e280, I tried to transfer videos to my Sansa e280 last night for the first time. It didn’t work. The Sansa Media Converter didn’t recognize my device (a common issue based on numerous postings I since read). I immediately searched the Internet for solutions for my situation. In the forums I read people suggested several solutions to this issue, ranging from reinstalling Sansa Media Converter to reinstalling Microsoft XP. A number of solutions talked about switching from MTP to MSC mode on my player, but I didn’t even have that menu/option on my player. Wow, I was frustrated. Other postings suggested to read the instruction manual. I did, and that led to further frustration. Like many postings, the manual also referred to the option of switching from MTP to MSC mode, which wasn’t available on my player. I was about to give up but persisted further (what else could I do in the middle of the night? – Rhetorical, please don’t answer.)
After a few hours of reading through message boards and finding nothing but shared frustrations, I turned to SanDisk’s site to see if they had posted any solutions. On their main site I found a forum that had outdated on how to “force” the device into MSC mode. After more looking, I found the REAL solution, which I am now posting everywhere possible to save everyone else who is still confronted with this issue some trouble.
There are only two things you need for the solution:
1) Download the firmware updater from SanDisk:
2) Download the most recent version of Sansa Media Converter (v. 4.220 at the time I downloaded it): (free registration/login required)
First download and install the firmware updater. The installation requires you to start without the device plugged in and then requires you to connect your device via USB to complete the process. When successfully installed, the updater’s icon shows up in the system taskbar (by your clock). Impatiently, I clicked on the icon and selected the option to “Check for updates now.” It worked. I soon received a message that my device firmware was updated and to disconnect the device to complete the process.
The result? I now had the option, “USB Mode” as one of the options under “Settings.” I could now select Auto, MTP, or MSC. I thought that was progress. I then tried transferring files as indicated in other postings, but the videos didn’t appear in the catalog when I tried putting them on using a drag-and-drop transfer method. I then read the new manual I downloaded and read that the ONLY way to transfer videos and images to the device is through Sansa Media Converter.
I then downloaded the Sansa Media Converter software, which was a larger download. Once downloaded, I ran the setup installation process. The process was fairly slow and seemed to be stalled; however, it did succeed.
Of note on the media converter software is that it is now developed by InterVideo, a company that also produces an excellent DVD player that I use on my PC. I plugged in my player, and EVERYTHING worked as expected. I was able to transfer videos without a hitch. The Sansa Media Converter 2 seems to be an excellent piece of software. I am guess that SanDisk ditched the previous media converter software, which was produced by ArcSoft and went with InterVideo. Just for kicks, I visited the InterVideo site and noticed they were recently purchased by Corel.
Additional information: SanDisk apparently launched a new site at to help people learn more about their MP3 player products and to receive support. The site is extremely easy to use and helpful; however, it’s a Flash application, so I can’t link directly to the Sansa 280e support page, which is the right jumping-off point for all of the information you need. Getting there is easy. Just select “Support > Software and User Manuals” on the home page. On the “software + user manuals” landing page, select “Sansa e200” (all of the e200 series players use the same drivers, firmware, and media converter program, which was another of my concerns last night.) You will be taken to a page with all of the downloads related to the e200 series, which include the links referenced above. The site also includes forums and other support information. I don’t have an answer to why this solution is posted first and foremost on the site, but that’s another issue.

I hope this helps everyone who was experiencing this issue. The product seems to be work well now that these updates have been installed and applied. I can’t explain why SanDisk has forced its customers to go through all of this pain and these maddening gyrations, but I’m glad they have provided solutions that address these issues.

Posted on Feb 23, 2008


SOURCE: my Ali mp3 player is not recognized

Make sure it's turned ON!

Posted on Mar 03, 2008


  • 1 Answer


hmm i got the same problem as jenn1519 ill plug mine in and when i usually plug it in the computer makes a bing noise like it recognizes that its in the usb plug but 2 seconds later it will make the bong noise that i unplugged it which i didnt so i cant put any new music on. it will charge but it wont let me get any music on. and windows doesnt read that its in there.
and also my mp3 player is very important for me its a gift from a friend so plzz plzz help ? :(
its ma emil add [email protected]

Posted on May 20, 2008

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