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Usb connection from my mp3 is not recognized by the computer

PlEASE help

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Re: usb connection from my mp3 is not recognized by the...

A work around for this is to turn off your 504 then turn it on while holding the tv/lcd button which will boot into recovery/safemode then select recover partition, then plug your 504 into your PC it might need to be connected 1-2 times for it to be recognized but it will work. unfortunately updating the firmware doesn't seem to work.

Posted on Mar 08, 2008

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Re: usb connection from my mp3 is not recognized by the...

Uninstall driver and reinstall then push reset for 10 seconds

Posted on Jun 01, 2009

Re: usb connection from my mp3 is not recognized by the...

Try installing WMP 11. it might help. also try and make sure you have SP2

Posted on Jul 11, 2008

Re: usb connection from my mp3 is not recognized by the...

Most MP3 Players have a special interface mode that they need to use when connecting to a computer. In some cases (such as the Samsung that stopped working) they probably lost some important files needed by their firmware to either establish the interface or (more likely) run the player itself.

1st Solution: Turn off your MP3 player, THEN plug it into the computer's USB.

2nd Solution: Obtain a backup copy of your MP3 player's system files (sometimes called BIOS files due to the similarity) and keep it in a safe place. Check with your manufacturer on the exact process needed to "flash" your player back into working condition.

Good Luck!

Posted on Feb 26, 2008

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Re: usb connection from my mp3 is not recognized by the...

For an ipod you need to reset it. slide the hold button across, then back, then across, then back, hold down the center and menu button simultaneously for six seconds. an apple should appear on the screen. if it does, then the ipod has been reset

Posted on Jun 27, 2009

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Re: usb connection from my mp3 is not recognized by the...

I have an ipod nano i install i tunes everything work when i plug my ipod to the pc the usb doesn't read the device

Posted on Jun 20, 2009

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SOURCE: won't recognize connection

proper software is not installed
contact your vendor for proper update

Posted on Jan 07, 2008

SOURCE: device unrecognizable on computer

if you are using windows 98se you need to load driver from disc.if you are using xp it should load up stright away i had no problems with xp and mp3 player

Posted on Jan 18, 2008

  • 2 Answers

SOURCE: Why won't my Sansa Media Converter recognize my Sansa e250 Mp3 player?

After spending a couple of months enjoying listening to music on my Sansa e280, I tried to transfer videos to my Sansa e280 last night for the first time. It didn’t work. The Sansa Media Converter didn’t recognize my device (a common issue based on numerous postings I since read). I immediately searched the Internet for solutions for my situation. In the forums I read people suggested several solutions to this issue, ranging from reinstalling Sansa Media Converter to reinstalling Microsoft XP. A number of solutions talked about switching from MTP to MSC mode on my player, but I didn’t even have that menu/option on my player. Wow, I was frustrated. Other postings suggested to read the instruction manual. I did, and that led to further frustration. Like many postings, the manual also referred to the option of switching from MTP to MSC mode, which wasn’t available on my player. I was about to give up but persisted further (what else could I do in the middle of the night? – Rhetorical, please don’t answer.)
After a few hours of reading through message boards and finding nothing but shared frustrations, I turned to SanDisk’s site to see if they had posted any solutions. On their main site I found a forum that had outdated on how to “force” the device into MSC mode. After more looking, I found the REAL solution, which I am now posting everywhere possible to save everyone else who is still confronted with this issue some trouble.
There are only two things you need for the solution:
1) Download the firmware updater from SanDisk:
2) Download the most recent version of Sansa Media Converter (v. 4.220 at the time I downloaded it): (free registration/login required)
First download and install the firmware updater. The installation requires you to start without the device plugged in and then requires you to connect your device via USB to complete the process. When successfully installed, the updater’s icon shows up in the system taskbar (by your clock). Impatiently, I clicked on the icon and selected the option to “Check for updates now.” It worked. I soon received a message that my device firmware was updated and to disconnect the device to complete the process.
The result? I now had the option, “USB Mode” as one of the options under “Settings.” I could now select Auto, MTP, or MSC. I thought that was progress. I then tried transferring files as indicated in other postings, but the videos didn’t appear in the catalog when I tried putting them on using a drag-and-drop transfer method. I then read the new manual I downloaded and read that the ONLY way to transfer videos and images to the device is through Sansa Media Converter.
I then downloaded the Sansa Media Converter software, which was a larger download. Once downloaded, I ran the setup installation process. The process was fairly slow and seemed to be stalled; however, it did succeed.
Of note on the media converter software is that it is now developed by InterVideo, a company that also produces an excellent DVD player that I use on my PC. I plugged in my player, and EVERYTHING worked as expected. I was able to transfer videos without a hitch. The Sansa Media Converter 2 seems to be an excellent piece of software. I am guess that SanDisk ditched the previous media converter software, which was produced by ArcSoft and went with InterVideo. Just for kicks, I visited the InterVideo site and noticed they were recently purchased by Corel.
Additional information: SanDisk apparently launched a new site at to help people learn more about their MP3 player products and to receive support. The site is extremely easy to use and helpful; however, it’s a Flash application, so I can’t link directly to the Sansa 280e support page, which is the right jumping-off point for all of the information you need. Getting there is easy. Just select “Support > Software and User Manuals” on the home page. On the “software + user manuals” landing page, select “Sansa e200” (all of the e200 series players use the same drivers, firmware, and media converter program, which was another of my concerns last night.) You will be taken to a page with all of the downloads related to the e200 series, which include the links referenced above. The site also includes forums and other support information. I don’t have an answer to why this solution is posted first and foremost on the site, but that’s another issue.

I hope this helps everyone who was experiencing this issue. The product seems to be work well now that these updates have been installed and applied. I can’t explain why SanDisk has forced its customers to go through all of this pain and these maddening gyrations, but I’m glad they have provided solutions that address these issues.

Posted on Feb 23, 2008

SOURCE: my Ali mp3 player is not recognized

Make sure it's turned ON!

Posted on Mar 03, 2008

  • 1 Answer


hmm i got the same problem as jenn1519 ill plug mine in and when i usually plug it in the computer makes a bing noise like it recognizes that its in the usb plug but 2 seconds later it will make the bong noise that i unplugged it which i didnt so i cant put any new music on. it will charge but it wont let me get any music on. and windows doesnt read that its in there.
and also my mp3 player is very important for me its a gift from a friend so plzz plzz help ? :(
its ma emil add

Posted on May 20, 2008

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Try to reset it if possible.
If the computer charges it then the computer recognizes it as a connected device. That's how usb works. It could be you need a new USB cable. Many devices that use USB for charging do not have the data leads connected in their cables. This is called a "vampire" connection as it only sucks 5 volts DC from the computer/charger .

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It's hard to help very much without knowing what kind of MP3 player it is but for starters you should:
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2. If that doesn't work try a different USB cable and/or different USB port on your computer.
Some players also have a reset button you could try.

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Here Two Reason for USB Port Not Recognized:

1. Check you USB cable properly connected to the you computer, If cable break or not connected properly, It will show your cable not recognized.

2. If again these problem shows. go to,
My Computer - right click - Properties - Hardware - Device Manager - and Unistall you USB drivers - then again scan new hardware.

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My computer will not recognize my Sansa sandisk MP3 player. I tried to reset it, and when I get the "Please connect USB" message, it still won't recognize it.

My computer will not recognize my Sansa sandisk MP3 player. I tried to reset it, and when I get the "Please connect USB" message, it still won't recognize it.

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I'm trying to charge my Sansa MP3 player but am getting and error USB Device Not Recognized Help PLEASE!!!!

Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software ( download to a flash drive much easier I used my friends labtop it worked USB 2.0

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I had this problem. The T.sonic supplied USB cable was faulty and when I used a quality cable the problem was resolved. If you have a USB cable that came with a digital camera it will do the job as well.

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My computer doesn't reconize my mp3

check if your usb cord if defective.

To check if the mp3 is recognized by the computer go to device manager in the compuer properties.

Go to device manager go to hardware tab and search for new hardware, if you see a question mark in the usb port it means that the computer cant recognize it and you may need a driver. Some mp3 have cd installer of its software. Install it in your computer. and try if the computer can recognize it.

also check if your usb port is working properly...

Sep 16, 2008 | MP3 & Digital Media Players

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Not recognized by PC

Same problem with me. Used it consistently for about 2 years but now suddenly neither my laptop not desktop will recognize it. Both running XP. I tried switching to MSC but didn't work, switched back to auto-detect but didn't work.

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Make sure the USB portion of the menu is set to MSC. This should enable your computer to recognize the player.

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