how to clean the thermal pot. coffee stains in metal don't come out. also pouring water into the reserve from the pot gets all over . what's the secret to putting the water in????
On switch not responding. The light does not turn on even though the clock indicates it has power....
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On switch not responding. The light does not turn on even though the clock indicates it has power. The other buttons do light up. Prior to this it was turning off during the brewing cycle prematurely.