Question about Arris SURFboard SBG900 (49402201900) Modem

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Can not connect web cam and view outside of home network

I'm trying to set up a webcam. I have a SBG900. Have turned off the firewall completely, have verified my ISP does not block any incoming ports, and I am still unable to connect to the SBG900 from outside my home network (eg. I've tried to connect to the IP address I currently have assigned to my router by Comcast from an external computer via the web, and can not connect. As I'm unable to even see the router, of course can't see the webcam either).
I've already set up port forwarding to the webcam local IP address, and it's not working, so this isn't the problem. Any other advice you can offer on how to fix?
Thanks in advanace

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Re: Can not connect web cam and view outside of home...

Try to see your modem config and send the data.

Posted on Jan 06, 2008

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