Question about Arris SURFboard SBG900 (49402201900) Modem

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Can not connect web cam and view outside of home network

I'm trying to set up a webcam. I have a SBG900. Have turned off the firewall completely, have verified my ISP does not block any incoming ports, and I am still unable to connect to the SBG900 from outside my home network (eg. I've tried to connect to the IP address I currently have assigned to my router by Comcast from an external computer via the web, and can not connect. As I'm unable to even see the router, of course can't see the webcam either).
I've already set up port forwarding to the webcam local IP address, and it's not working, so this isn't the problem. Any other advice you can offer on how to fix?
Thanks in advanace

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  • MikeyHD May 11, 2010

    Ihave the same problem. I am trying to set up a Panasonic internet camera. It uses port 80 so I have set up port forwarding from the gateway/router to do ths. The router is an SBG900. I have turned off the firewall and assigned the address as 192.168.0.1 as the gateway with the camera being 192.168.0.253 and the port to be forwarded as 80. Nothing seems to get past my router. I see your note for modem config data. Where would one obtain this info?

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Hi,
Try to see your modem config and send the data.
regards

Posted on Jan 06, 2008

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