Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

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Disk not recognized

My DVD/CD player is a year old. I've used it lightly, and it's always worked. Now when I put a CD (audio or data) in the drive, it doesn't register as being there. (Nothing happens and Windows (XP) Explorer does not report that a disk is in the drive). I can see these same files on another cd player. I put a laser lens cleaner in the driver and nothing happened. I tried reinstalling the firmware and this did not fix the problem. I only know this is a SOHC-5236V Combo. I do not have more information for the name, so I can't say for sure it is a BK OEM burner. Hope you can help. Thanks. I have the HP lightscribe dvvd1040i dvd writer and its kinda having the same problem. I unistalled it and let the comp find it agian. Then i right click my D; drive and click autoplay and it says "ERROR: only part of the readprocessmemory and writeprocessmemory request can be completed." What does this mean?

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Re: Disk not recognized

For the first solution, disconnect the IDE cable, and then reconnect it firmly, incase that the cable somehow has become loose. if that still does not work, you can take out the drive, and change the jumper to "cable select."

Posted on Jan 06, 2008

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Hey guys, I've fluffed up something on my win7 computer, PIONEER DVD RW DVR-107D ATA Device haven't got a clue what I did to make it go wrong but it no longer plays movie data that I have burned...

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders







This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jun 22, 2011 | Pioneer DVR-107D DVD±RW Burner

3 Answers

I used the media player to burn an mp3 file and got all the prompts during the process that led me to believe the burn was going as it should and when it was finished it popped out of my laptop on its own...

Many times the cause of this is because the Burner had a dirty lens or the quality of disc put in the burner are not up to par, or it was burned at the wrong speeds, or you got a bad drive.

I would give this a shot.

1. try a new disk.
2. try a drive cleaning kit.
3. replace the drive

There is only so much you could do here. Sounds like the TOC Table of contents is not being written or finalized, this could be that you have a dirty drive or a bad drive. Many times its a dirty drive. However if you had this drive over a year or so I would consider replacing the drive as a whole.

Hope this was very helpful, thanks for using

Best regards,


Jun 15, 2011 | Microsoft CD & DVD Burners

2 Answers

A CD-R empty disk is not recognized by the CD drive for transfering data onto hard disk. Do I need to format ? how?

It should work by itself, if the drive can write the CD-R and it's not damaged.

Go to My Computer, right-click on the CD icon and check in Properties, under the "Recording" tab, that recording is allowed. Then under AutoPlay, check Operations and try selecting 'Record' (it shouldn't be necessary, but let's do that for luck).

Otherwise, you can always use a third-party utility - for Windows XP a very good one is CDburnerXP, freeware (I have two other CD-R programs which cost several $$$, but find myself using CDburnerXP since it's faster and way less bloated. Your mileage, as always, may vary).

Nov 04, 2009 | LG CED 8120B CD-RW Burner

1 Answer

Audio works but not installation disk

HEY is it playing other DVD'S check is it a combo drive , dvd wirter or a cd writer, if its only a cd wirter then it won't play DVD

Aug 26, 2008 | LG GCE 8481B CD-RW Burner

4 Answers

DVD writer not reading disks

change ide cable 1st ok get back with me thx nick

Feb 03, 2008 | CD & DVD Burners

1 Answer

My Lite On DVDRW will not recognize any audio cd's...

Hi PhxROcker,

In these drives there are two lasers and two pick-up sensors. Normally in a combined head. One set is used for the DVD and the other is used for the CD. From you description it sounds like the optical sensor for the CD laser has expired! When you place a CD into the drive a small amount of information is read by the drive that identifies the disc type, manufacturer, it's status, capacity etc. If the drive cannot read this then it thinks nothing is present.

If you insert a disc does the LED on the front the the unit flash a few times while it spins the disc. Does it do this repeatedly? If it fails to read the disc does the LED stop blinking and the drive no longer spins the disc? If this is the case then your drive may indeed be faulty.

Sorry I could not be of any further assistance.


Spare head 2.

Jan 05, 2008 | Lite On (SHW-1635S) DVD RW Dual Layer...

1 Answer

Won't recognize a blank dvd in drive

Clean the drive with a cd/dvd cleaner. Sounds like the read optics are a little drity.

Nov 07, 2007 | LG GSA-2166D DVD RW Dual Layer Burner

1 Answer

LG GSA 4082 N

Get a new drive, look around the net... these things are garbage. Mine has the opposite problem of yours. Recognizes everything but DVDs.

Oct 08, 2007 | LG GSA-4082BI DVD±RW Burner

1 Answer

Wont recognize burned disks

This does sound like a defective drive, most likely a laser / reader issue, because the refractive properties of the CDR is different from a "pressed" disk it looks like thia failed TOC seek issue, the head starts at the center of the disk and reads outwards, the click noise is most likeley the head reaching the terminus (the outer limit of the motorised movement), the drive then unable to find the TOC gives up and decides the disk is unreadable. if this drive is within the manufacturer's Warrantee period I would reccommend sending it back.

Apr 25, 2007 | NEC NR 7900A (NR7900) CD-RW Burner

3 Answers

Disk not recognized

Go to my computer on your desktop, then right click and down to properties,then hardware tab, then device manager. Click on the '+' sign on the DVD/CDROM line, right click on your DVD Rom and click uninstal. Restart your pc and let Windows find your DVDROM again. Just double check that autoplay is set on the drive by right click on my computer, down to explore, right click on your 'D' drive (if this is your DVDROM) down to properties, then click on autoplay tab, and on the drop down box, highlight what files you want to autoplay. If no joy there is an autorun fix programme on the Microsoft site here.

Oct 24, 2006 | Lite On LITE-ON SOHC-5236V COMBO BK OEM...

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