Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

1 Answer

Disk not recognized

My DVD/CD player is a year old. I've used it lightly, and it's always worked. Now when I put a CD (audio or data) in the drive, it doesn't register as being there. (Nothing happens and Windows (XP) Explorer does not report that a disk is in the drive). I can see these same files on another cd player. I put a laser lens cleaner in the driver and nothing happened. I tried reinstalling the firmware and this did not fix the problem. I only know this is a SOHC-5236V Combo. I do not have more information for the name, so I can't say for sure it is a BK OEM burner. Hope you can help. Thanks. I have the HP lightscribe dvvd1040i dvd writer and its kinda having the same problem. I unistalled it and let the comp find it agian. Then i right click my D; drive and click autoplay and it says "ERROR: only part of the readprocessmemory and writeprocessmemory request can be completed." What does this mean?

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 56 Answers

For the first solution, disconnect the IDE cable, and then reconnect it firmly, incase that the cable somehow has become loose. if that still does not work, you can take out the drive, and change the jumper to "cable select."

Posted on Jan 06, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I recently bought Sims 3 for PC. So, when I open my IBM disk tray and put the disk in, the computer doesn't recognize it and I cannot install the game. This game was a little expenisve, so I would

Hi Elizabeth,

Depending on the model of your IBM PC, it could be that it has a CD drive and not a DVD drive. The Sims 3 game is on a DVD. If this is the case you will have to upgrade your CD player to a DVD player.

To test if your drive is working insert an original music CD into the drive and see if it plays. If it does play you most likely have a CD player and not a DVD player, which means you will have to upgrade to a DVD player/writer drive anyway.
These are relatively inexpensive and retail for approximately $20 to $50.

Feel free to reply should you need any further assistance.
Best wishes,

Jan 08, 2012 | IBM ThinkCentre Computers & Internet

1 Answer

When I put multimedia data in drive d such as picture, video or mp3 my notebook PC can't read it probably it doesn't work and become busy in case when I put that data in drive C:/desktop so after that...

all this bad started just today? your you just found an old pC> and...........
start by telling 2 things
what media, name it, a CD , DVD or CD-DA music disk?
or what is what is D: driver
i can be 10f things, from dvd /cd drivers to hdd, SSD or lost more.

my guess is you moved a MP3 fail to the and it plays
sure, and proves the media player works (we use VLC)
is this windOWS XP, we cant guess what OS you run ever.
it must be stated, clearly. XP is pain with DVD/CD drives.

lets play a game, you said
and you sad , all disks in my CD drive fail, all cd discs of any kind
or its a DVD drive (gee I can see it or read the tray front with those words there) and its a DVD, and all DVD disks of all kinds fail
that is cause by:
1: ;XP infected. as all are now. and pnp servers at MS are now dead.
2: XP does not have SP3 installed, AS IT MUST,
3: XP has the registry corruption INFAMOUS now for 16 long years, running google that fix.
4: the drive is bad. CD or DVD
5: your cd disk is bad but others work. so .... captain obvious this.

Oct 28, 2017 | HP Pavilion dv6305us Notebook

3 Answers

I had to download all kinds of drivers to get my computer to do basics like viewing movies hearing music and finally burn music now i learned i can only save data(lots of songs at one time) or make a cd on...

cd-r80 are for music. Your best option is to buy a program like nero. I assume you are just dragging and dropping files to burn them right now. dvd's are more meant for backing up data or making movies because they hold a lot more data then a cd. Are you able to burn disc's at all? Just like all things involved with computers it can get complicated real quick.I hope this helps a little and if you have more questions let me know

Nov 05, 2009 | Dell Inspiron E1505 Notebook

1 Answer

Audio works but not installation disk

HEY is it playing other DVD'S check is it a combo drive , dvd wirter or a cd writer, if its only a cd wirter then it won't play DVD

Aug 26, 2008 | LG GCE 8481B CD-RW Burner

4 Answers

DVD writer not reading disks

change ide cable 1st ok get back with me thx nick

Feb 03, 2008 | Computers & Internet

1 Answer

My Lite On DVDRW will not recognize any audio cd's...

Hi PhxROcker,

In these drives there are two lasers and two pick-up sensors. Normally in a combined head. One set is used for the DVD and the other is used for the CD. From you description it sounds like the optical sensor for the CD laser has expired! When you place a CD into the drive a small amount of information is read by the drive that identifies the disc type, manufacturer, it's status, capacity etc. If the drive cannot read this then it thinks nothing is present.

If you insert a disc does the LED on the front the the unit flash a few times while it spins the disc. Does it do this repeatedly? If it fails to read the disc does the LED stop blinking and the drive no longer spins the disc? If this is the case then your drive may indeed be faulty.

Sorry I could not be of any further assistance.


Spare head 2.

Jan 05, 2008 | Lite On (SHW-1635S) DVD RW Dual Layer...

2 Answers

Both drives not recognising disks

Have an LG Super Multi DVD Drive, Model:GSA-4120B.

Won't recognize any disk, CD or DVD and won't play any audio video

Device manager says, it's working properly

Dec 28, 2007 | LG (GDR8164B) Internal DVD Drive

1 Answer

CD / DVD player not listed as device on Windows Explorer

Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.

Nov 09, 2007 | Computers & Internet

3 Answers

Disk not recognized

Go to my computer on your desktop, then right click and down to properties,then hardware tab, then device manager. Click on the '+' sign on the DVD/CDROM line, right click on your DVD Rom and click uninstal. Restart your pc and let Windows find your DVDROM again. Just double check that autoplay is set on the drive by right click on my computer, down to explore, right click on your 'D' drive (if this is your DVDROM) down to properties, then click on autoplay tab, and on the drop down box, highlight what files you want to autoplay. If no joy there is an autorun fix programme on the Microsoft site here.

Oct 24, 2006 | Lite On LITE-ON SOHC-5236V COMBO BK OEM...

Not finding what you are looking for?
HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner Logo

72 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18419 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides