Question about Fisher and Paykel DEGX1 Electric Dryer

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DEGX1 Drum not working

I tried drying a pilliow last night and I hopped in the shower, when I got out to check if the pillow was dry, i opened the lid and the silver barrel was closed all the way around. I held down the tab and got it open, but now nothing works! PLEASE HELP!

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Re: DEGX1 Drum not working

Did you try unplugging the unit fir 60 sec. otherwise i suggest getting a sevicer. as these machines are easy to work on only if you are familiar with them

Posted on Jan 20, 2008

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I was cleaning mine and doing the same thing last night. Washed a load of clothes tonight and went to dry them and everything works on it except it won't spin or heat. Heard the same type of popping noise last night cleaning it out. Have you found any solutions? Mine is just over a year old. I did some reading and thing that the dryer belt came off its assembly possibly. Have you found a solution?

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try to unplug unit 1st 5 min then back in see if u get reseted if not let me know will go to next step

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It could be bearing or guides in the drum.Go to This forum will work you through your problem

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I am having the same problem. Dried towels last night. This morning, I loaded it, turned it on, it did not lock the door or start drying (spinning) but the timer started counting down. I pressed Cancel twice, unplugged it for a few minutes then tried again. Problem still exists. Any suggestions?

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Fault #3 Drum Stalled; unable to move.
  1. Check drum movement mechanisms: belt, motor and motor harness (if motor moves drum slightly, treat as fault #2)
  2. Replace the motor control module.
  3. Replace the motor.

Fault #2 Drum Gap Cannot be Located
  1. Ensure sensor module is correctly located and clipped in.
  2. Replace the lens on the sensor module.
  3. Replace the sensor module.
  4. Remove Top Deck and clean the sensing bumps on the outside of the drum end.
  5. Replace the drum.

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Have you husband do a visual inspection of the drum and literally feel it to see if anything is caught or stuck on the drum. The motor also may have something caught in it as well. This would be the motor that turns the drum.

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My fisher paykel dryer does not dry properly. I have to run 2 cylces to make the clothes dry

If you have to run the dryer 2 to 3 times as long to dry the clothes then you just need to make sure the vent hose behind the dryer isn't kinked up and the vent is open all the way out side ,,, that will fix it for you.

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