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My scanner won't work

I haven't used my scanner for ages and now I want to use it it won't seem to work. Everytime I click on visioneer 8400 USB it tells me that it can't find my scanner or its not correctlt put in. I tried taking all the wires and plugging them back in but it still came up with the same thing. What should I try to do next to get it working?

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5 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 10 Answers

SOURCE: visioneer 4400 usb scanner

here is my solution --uninstal the drivers form device manager unplug the power plug on back of scanner --go to visioneer website and get the xp driver for the 4400 scanner--save instead of running the download ---right click the downloaded installer and click compatable --make to run in xp mode and click OK--install the drivers as prompted when installed restart if prompted then plug the power back into the scanner----instal drivers as prompted --unfortunately --vista wont put the icon in my computer like xp does--the solution is to open program WINDOWS PHOTO GALLERY click file at top then import from scanner etc --the familiar page will come up with your scanner to preview or scan as you did before vista----this is the way i use it on vista home basic and i dont have any problems--hopefully you wont either

bill fae fife

Posted on Nov 28, 2008

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SOURCE: visioneer one touch 8920 usb scanner

Please E-mail me at Michael.D.Kline@gmail.com for any of the documentation. I have everything that came with the scanner.

-Mike

Posted on Apr 02, 2009

  • 1 Answer

SOURCE: vista driver for visioneer 4400 USB scanner

Here is what worked for me. I have 32 bit Windows Vista. I do not think that this will work on a 64 bit Vista, as I don't think that a 32 bit driver will work on the 64 bit Vista.

Go to this URL:

http://support.visioneer.com/products/4400/downloads.asp

And download the 4400.303110.exe file to your computer.

Next: Click on "Start Search", and paste in
"mshta.exe res://acprgwiz.dll/compatmode.hta" without the quotes.
This will start the "Program Compatibility Wizard"

NOTE: The "Start Search" will appear when you click on the round Windows button at the lower left hand side of your Windows Vista desktop. It's right under "All Programs". Just paste that command in that box.

Then, just follow through.
When prompted for the program to run, select
"I want to locate the program manually" and point to the driver setup file you want to execute, which will be the file that you just downloaded.

Under the page that says to "Select a compatibility mode for the program"

Choose: 'Microsoft Windows XP (Service Pack 2)'

You don't have to select anything on the "Select display settings for the program" page.

On the next page, select "Run this program as an administrator".

You should be all set to go. I did see one complaint about a missing dll file, but it worked anyway.

Many thanks go the the people who really contributed to this fix:

They posted a lot of good information on this Microsoft forum:

http://social.technet.microsoft.com/Forums/en/itprovistahardware/thread/f2d460e8-bb39-4576-86f6-4615fdb88049

...John

Posted on Oct 26, 2009

Alamo308
  • 1 Answer

SOURCE: How to scan slides with Visioneer 9520 USB Scanner - it scans who

I have successfully used my Visioneer 9520 to scan 35mm slides, and they came out perfect. To do this, in my image editing software, I select File/Import/Acquire/Visioneer ScanManger Pro. This opens the VIsioneer scan manager window, where I select "Scan 35mm using:" and then I choose the desired scanning configuration, e.g., "35mm Better, 35mm Best, Custom" etc. See image below.
BTW: After several moves, I have lost my 35mm scanning template. Do you know where I can get another one, or do you know someone who could actually scan theirs and email the image to me? I could then create a duplicate from heavy black construction paper or card stock.

_203.jpg

Posted on Nov 29, 2010

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3 Answers

Will this Visioneer 4400 scanner driver work on Windows 7?


Hello,
Currently there is no driver available for win 7.But one of my friends had the same issue and he
fixed it by asking windows to automatically find the driver from internet and it worked for him.So I suggest you try the same,this is what you need to do

1) First go to control panel,then open Program and Features.
2) Uninstall any driver for the Visioneer 4400 scanner that you have previously installed and reboot the computer,if there is no driver installed then skip this step.
3) Make sure your scanner is connected to the computer,now right click on "My Computer" and click "Manage"
4) Now choose "Device Manager" from the left panel and it should list all the devices on your computer on the right side.
5) Now select the option "Scan for Hardware changes" from "Action" menu on the same window,you can also do this by right clicking on any of the device name in the list (ex,drivers,keyboard) and choose "Scan for Hardware Changes"
6)A new category named "Imaging Devices" should appear on the device list now and when you expand it by clicking on the arrow, it should show your scanner as "42 Bit USB Scanner"
7)Now right click on "42 Bit USB Scanner" and select "Update Driver Software".
8) Now choose the first option,"Scan Automatically for updated driver Software" and Windows
should automatically find a working driver and install it.Now your scanner should work.

Let me know if it helped,good luck!

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Having re-read your post it seems you have a visioneer scanner and installed HP scanjet drivers so this would definitely be an issue.

Ok, unplug usb lead between scanner and pc.
go into add/remove programs and remove any scanner software that may be showing.
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If usb stuff starts playing up it's usually easier to unplug it, uninstall it then re-install it using the latest drivers from the manufacturers' website. Don't just stick the disc in and re-install. Can save hours of messing about.

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here is my solution --uninstal the drivers form device manager unplug the power plug on back of scanner --go to visioneer website and get the xp driver for the 4400 scanner--save instead of running the download ---right click the downloaded installer and click compatable --make to run in xp mode and click OK--install the drivers as prompted when installed restart if prompted then plug the power back into the scanner----instal drivers as prompted --unfortunately --vista wont put the icon in my computer like xp does--the solution is to open program WINDOWS PHOTO GALLERY click file at top then import from scanner etc --the familiar page will come up with your scanner to preview or scan as you did before vista----this is the way i use it on vista home basic and i dont have any problems--hopefully you wont either

bill fae fife

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