Question about HP DesignJet 1050c InkJet Printer

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Ask for error message

When the plotter goes through its initialization, it stops, the printheads move to the right side and the window displays "switch power off, check printhead path (2)" I've turned the power of an wiped things down, I've unplugged and then restarted but continue to get this message. What do I need to look for or do to get it back on track?

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  • Danny433 Mar 21, 2008

    I have replaced the drive motor, drive belt & print head locator strip in the back as well as cleaning and lubing the shafts and still I get the same message.

  • salemsaro Aug 05, 2008

    When the plotter goes through its initialization, it stops, the printheads move to the right side and the window displays "switch power off, check printhead path (2)

  • salemsaro Aug 05, 2008

    When the plotter goes through its initialization, it stops, the printheads move to the right side and the window displays "switch power off, check printhead path (1)

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I have seen this problem being caused by Ink tubes.They will get warped.You can check them by reaching inside and feeling for them.When they are new,they should be flat and against the flat railing.Also you can visually inspect them by pulling them slightly down and look for a tear in the outer jacket.If there is a tear,you have to replace them.
Hope this helps

Posted on Mar 26, 2008

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Looks like the oil they used on the rails must have left a coating on the rail. because i cleaned them with a solvent and used HP oil problem appears to have gone away

Posted on Jan 07, 2008

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1 Answer

Error code E161-403F


I have had two of my Canon plotters give this error.message, I had to manually move the carriage unit and replace the printhead. On one of the plotters the error message returned, on the second plotter I was able to go into service mode where it asked me to replace the printhead. I just went though the motions since the printhead was brand new and I was able to get the plotter to function correctly.

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Hi. Our 8560MFP has come up with the error code 07,010.43:93096, plus the message "power down error - head not parked" - is this something we could look at ourselves or do we need professional...


7,010.43 Printhead is stuck or is not tilting properly over the cam.

Initial Actions
• Check that the Process Drive gear train is properly homed.
• Check for obstructions or ink spills around the Printhead.
• Verify the Printhead travels smoothly from left to right.
• Check the Printhead Restraint Arms.
• If the problem persists, follow the procedure below.

Table 1 7,010.4x through 7,015.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Process Drive, PL 4.0 Right Side Harness / I/O Control, Figure 8
Head Tilt Solenoid, PL 4.0 Left Side Harness (2/2), Figure 5
Head Tilt Gear, PL 4.0
Restraint Arms, PL 2.0
Head Maintenance Clutch, PL 4.0 I/O Board (2/2), Figure 10


Table 2 Printhead Restraint Fault 7,010.xx through 7,015.xx Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reboot the system.Does the error persist? Go to Step 2. Complete.
2 Check the Printhead Lock Arms. Go to Step 3. Repair or replace Do the arms rotate correctly? the Printhead Restraints
3 Check for ink spills around the Printhead Go to Step 4. Remove ink spills or obstructions.
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Is the area around the Printhead clean
and unobstructed?
Remove ink spills or
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Tried upgrading Canon iPF710 firmware from 1.35 to 1.40 on 2 separate plotters and received a !Error E196-4040 Call for service message. Plotter will not come to a Online status.


Power off and unplug the printer for several minutes. On power on the printer had the same "ERROR E196-4040 Call For Service" after Initialization. Next start the printer in Service Mode, turn on the printer while holding down the [Paper Source/Feeder Selection] button and [Information] button until Initializing appeared in the display. An "S" will appear in the upper right of the version display. Power down and do a normal Power On and the printer should do a normal initialization and came On Line.

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My problem is after claibration i receive a message POWER OFF AND CHECK PRINTHEAD CLEANER PATH


Something is blocking the printhead cleaner assembly from moving forward and backward.
Turn the plotter off, open the printhead cleaner access cover (RH side) and see if you can move the cleaners to the front of the machine.
If you can move them fairly easily, then try (with the plotter still off) to move the carriage assembly (holds the printheads) to the left of the machine.
Check the condition of the carriage belt for frayed areas or missing belt teeth.
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May 03, 2011 | HP DesignJet 5500PS InkJet Printer

1 Answer

How do I change the print head on a Xerox 8500?


Hi there,

How to remove a printhead
  1. Press the on-line / off-line key on the printer operator panel to set the printer off-line.
  2. Use the upper softkeys to scroll to the 'Replace printhead' card
  3. Press the softkey below the 'Replace printhead' card to enter the wizard.
    An introduction screen displays the message 'Use this wizard to replace printheads. A roll is needed for calibration.'
  4. Press the key for 'Next'.
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    The system does a calibration at the end of the wizard. You can only calibrate on the defined media types. When calibration is not possible with the media available on the printer, the system asks you to load the correct media. When calibration is possible with one of the rolls, the system automatically uses the correct media roll. When calibration is possible with both rolls, use the lower softkeys to select the roll to use.
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    The screen displays the message 'Carriage moving to centre position...' while the carriage moves to the centre.
    The screen displays 'Open top cover.'
  6. Open the top cover. The screen displays the message 'Replace printheads' and the printheads that you must replace. Find the correct printhead number on the printhead carriage.
  7. Press the front of the printhead cover to unlock the cover.
  8. Open the printhead cover.
  9. Pull out the printhead and remove it.
How to place a printhead
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  2. Place the new printhead in the printhead holder.
    The printhead only fits in one way.
  3. Close the printhead cover.
  4. After you replaced the defective printhead, press the softkey for 'Next'
  5. The screen displays the message 'Make sure that all head covers are properly positioned.'
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    The screen displays the message 'Close top cover.'
  6. Close the top cover.
    The screen displays the message 'Carriage moving to home position...'
  7. The screen displays 'Calibrating...'.
    The calibration process takes several minutes.
    You can stop the calibration process at any time. Press the key for 'Cancel' to stop the calibration process.

Regards,

Anirban Mazumdar
http://www.ikarmatech.com

Sep 08, 2009 | Xerox Phaser 8550DX Laser Printer

4 Answers

How do you clear printhead path Type (1)


Open Rh Cover , Remove All the Ph Cleaners
Pull The Tray in Which We Seat the Ph CLeaner , Clean the thin Steel Shaft With a Lint Free cloth ,Insert Ph Cleaners
Check it now if still no go
then Replace service Station

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1 Answer

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Hi,
Printhead failure this is.

Turn the printer on.
Following initialization,
use the Down Arrow key to scroll to the Ink system menu icon and press Enter.
NOTE:If the error code appears during initialization press the Enter
key to allow printer to complete the rest of the initialization process.
Scroll to Replace Printheads and press Enter.
The printer should now move the carriage to an accessible position.
Open the top cover.
Remove all four printheads.
Turn the printer off using the main power switch located on the back of the printer.
Turn the printer on.
Following initialization, insert one printhead at a time, starting with the black printhead.
Determine whether or not the printer accepts the printhead.
Turn the printer off and repeat steps for each of the printhead.
Replace the failed printhead.

Hope this helps
Regards

Apr 17, 2009 | HP DesignJet 1050c InkJet Printer

2 Answers

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I have had two of my Canon plotters give this error.message, I had to manually move the carriage unit and replace the printhead. On one of the plotters the error message returned, on the second plotter I was able to go into service mode where it asked me to replace the printhead. I just went though the motions since the printhead was brand new and I was able to get the plotter to function correctly.

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Printhead


When the plotter goes through its initialization, it stops, the printheads move to the right side and the window displays "switch power off, check printhead path (2)" I've turned the power of an wiped things down, I've unplugged and then restarted but continue to get this message. What do I need to look for or do to get it back on track?

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