Question about HP Deskjet 5940 Photo InkJet Printer

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I continue to get Printer Maintaince tip pop up

I continue to get the Printer Maintaince Pop Up. I contacted HP who told me to log on as an ADMIN but I am not and don't know how to do that. They then told me to re-load and to not accept the HP Extended Capability option which I did but I continue to get this pop-up. It is just plain annoying.

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Re: I continue to get Printer Maintaince tip pop up

My suggestion would be to reinstall the printer drivers. Completely uninstall, restart and then install. I came into the similar issue and it worked.


Posted on Aug 15, 2008

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Hp 3005X PAUSES BETWEEN PRINTING EACH PAGE. Data light is flashing and LED panel displays "processing"

Thank you for contacting FixYa for your printer inquiry.
We have had this problem before. If you install the driver from the hp site, the dot4 port is not installed properly. We had to clean all the dot4 entries out of the registry and install the printer from the cd.
Remove Dot 4 Port Steps:
  1. Click "Start" and then right-click "Computer." Click "Properties" on the pop-up menu.
  2. Click the "Device Manager" link on the left side of the new window.
  3. Double-click the "Ports" sub-heading in "Device Manger." Highlight a USB port that includes "DOT 4" as part of the device description. Right-click on the port devices name, and then click "Uninstall" on the pop-up menu.
  4. Uninstall other existing "DOT4" ports using the same method.
  5. Restart the computer and log in to Windows.
  6. Reinstall the driver software that came with your printer's CD.
The printer now functions properly in Windows.
USB problems are usually fixed by reinstalling the driver, just reboot the machine.
Better still hook the machine up to a LAN this is a network printer.

Hope this helps. Don't forget to rate this printer solution.

Feb 28, 2011 | HP LaserJet P3005n Printer

1 Answer

Printer (HP5650) has full ink cartridges.window sez almost empty

That is normal, the printer "sees" the cartridges by their serial number, so when you pop in a refilled cartridge, the printer thinks you have put in old cartridges and continue to show low ink level. When you pop in a new one, with a new serial code, the ink level will reset, showing that the cartridges are full again.
You can try this:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.
Doesn't always work, but you can try.
Here are links, so you can see:

Hope that helps!

Dec 22, 2009 | HP Hewlett Packard Deskjet 5650 InkJet...

1 Answer

Pop up window upon booting computer

Hi Barbara,

I recommend you to visit the below web link and follow the instructions provided in the document to resolve the issue.

This should resolve your issue. If not reply for further assistance.

Apr 29, 2009 | HP PSC 1410v All-in-One Printer

1 Answer

A teacher in our building has an HP 5940 and continuously gets a Maintenance Tip message about cleaning her printer. We have tried numerous things but can't seem to get the message to stop popping up...

You have to go through the user manual and there is a procedure to turn the message off. It comes on after an x amount of pages have been printed. If you do not have a manual contact or to get one online free. God bless.

Jan 09, 2009 | HP Deskjet 5940 Photo InkJet Printer

2 Answers

HP Photosmart C6180 goes Offline in Vista

Solution A:

Download and install this Critical Update for your printer directly from HP.

Solution B:

There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".

3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.

4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.

Solution C:

1. Set the printer to a static IP address
2. Logon to the machine as the administrator or with admin rights.
3. Remove/Reinstall the printer using the IP address

Dec 14, 2008 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

Continue to receive "Remove and check black cartridge" message

I would call hp again. The cartridge you purchased is covered for a one year warranty and they should be able to replace to make sure issue is not with the cartridge itself. Since this is not a computer issue tell them you have a mac and you will get to Canada support instead of India.

Jul 31, 2008 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Printer goes throught the motions of printing, but what comes out is a clean page - no ink

Some of them do. Try going into the printer properties and disabling bi-directional support. This will not allow the printer to check. HP has set some printers to not function if its disabled, but hopefully yours is not one of them.

May 07, 2008 | Printers & Copiers

1 Answer

Photosmart c3180

Ok you should try being logged onto the admin account, having admin rights is not the same as being logged on to the admin account.

Most problems with Vista seem to be easily over ridden by being logged on to the Admin account.

Note: This may or may not be the solution to your problem, so please take the time to rate the solution, thank you.

Dec 13, 2007 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

HP software will not install

this error tell us that you are not logged in with full admin rights on your computer to install software and driver package, and it also sounds like you are trying to start software install using the "run command"

There is nothing wrong with printer but you do seem to be having trouble loading the required software and driver package on your p.c.

Are you also using new Vista software/driver package for your HP OJ 4215 cause the one that came with it maybe XP.

Go to HP and download correct package, AND log on as administrator with FULL priveledges, your username (normal login) may not, from the looks of this.

link to hp software download for HP OJ 4215

"it obviously needs a fix--tell me what it is"

Nov 05, 2007 | HP OfficeJet 4215 All-In-One InkJet...

5 Answers

HP Product Registration pop-up

This is caused by an entry in the Task Scheduler. To get rid of it, you need to be logged on with Administrator priveleges, then do the following:
1. Click Start, type the following in the search field and press enter: Task Scheduler
2. Cllick Continue to confirm permission.
3. Click Task Scheduler Library in the Left column.
4. Click on any of the following in the center column:
a. InternetService Offers (If your pop-up is regarding the internet)
b. Registration (If your pop-up is regarding registering your PC)
c. Service Plan (If your pop-up is regarding warrenty)
d. Extended Service (If your pop-up is regarding extended service plans)

BTW, notice that the idiot that programed these entries set them to trigger every 30 minutes, indefinatly.

Hope this helps.


Oct 04, 2007 | HP PSC 2210 All-In-One InkJet Printer

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