Question about E-Mu 1616M Sound Card

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E-Mu 1616m Mirco Dock Problems

Hello,

I need help. I have the E-Mu 1616m Desktop Sound Card. It appears that when I turn on the Mircodock, all the lights turns on. In my little E-Mu Patchmix DSP icon, it also shows a RED explanation. When I open the Patchmix DSP icon, my "DOCK Mic/Line A" is bolded in RED. I also turned off the microdock and removed the sound card wire plug from the microdock and turned on the microdock to see if it has anything to do with the soundcard, but still.. SAME PROBLEMS. All lights from the microdock is still on when I turn on the microdock whether if the sound card plug is plugged in or not. Something is wrong with the Mic/Line A channel..

How can I solve this problem? I cant figure whats wrong with the Mic/Line A channel. Is it burnt?

By the way, there is no sound coming out at all from the microdock.

Someone help!

-Lee

Email: leethao04@hotmail.com

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  • 3 more comments 
  • mitch121 Apr 03, 2008

    i have exact same problem. did you find a solution?? thanks

  • EmbleM May 14, 2008

    Dharvell,

    Thanks for the full effort. I appreciate all of it. According to the Musician Repair Store that I went to.. The motherboard was fried. It took 3 months to get it back and the repair price was half of what it cost now. I was really upset and at the same time feeling cheated on. I have one more month left until the warranty is over. And now, at last, back to my wonderful music!

  • Anonymous Oct 24, 2008

    I have the same problem...And Emu is by far the worst company I have ever dealt with as far as resolving the problem...I've been trying for more than 6 month to get them to send me a schematic or to their own authorized service company (who also say that EMU is the worst company they've ever dealt with).The lesson I've learned from this is to never again buy a EMU or Creative product...

  • Anonymous Nov 17, 2008

    Same thing. Bought brand new and does not work!!!!! I have even tried using a different motherboard for my computer thinking maybe my PCI slots where screwy same thing. Did I just get hosed for $400 what gives? I will try uninstalling all the drivers and reinstalling for the fifth time. Dah!

  • Anonymous Dec 27, 2008

    I too have the same problem,, except now, i could record, see the wave signal, but it will not play at all,

    PEOPLE PLEASE DO NOT BUY EMU1616M, cost alot but WORTHLESS

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I also lost all sound. After 7 months without recording, countless emails back and forth to emus UNhelpful tech support I figured out my problem. Once i restored everything to defaults(patchmix), restarted computer, turned everything on, and let everything load up, I next turned microdock off( when it was already on) and then turned it back on. I went to open a new session and now new options were available and everything started working. I thought my edi cable was bad, so emu told me to replace the edi cable, I bought a total of 3 new cables. I thought the soundcard might be bad, so temu told me to test it in another laptop(as if I had an extra one or something). The problem was in the microdock. Not to rant but, Emus support team SUCKS and overall their just an amature company. Now that this is fixed I will sell and get pro tools

Posted on Jun 25, 2009

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LEE - Couple things to try...

First, make sure you have the EDI cable plugged in between the microdock and the sound card. Yeah... sounds obvious, but you'd be surprised.

Secondly, uninstall the software (CAREFULLY FOLLOWING THE DIRECTIONS IN THE MANUAL). Once the software is uninstalled, reinstall the software (ONCE AGAIN, CAREFULLY FOLLOWING THE DIRECTIONS IN THE MANUAL). I've found that if you do not follow the directions word-for-word, things tend to not work.

If the above doesn't help, there's a chance that the microdock is burnt.

Out of curiosity... you didn't plug/unplug anything from the microdock with the microdock powered on, did you? This could be death, if you did...

Posted on Jan 30, 2008

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