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Acer 5002 Laptop

My Acer 5002 will not turn on with the adapter plugged in. My computer went into hibernation yesterday after the battery went low. What do I need to do now? Do I let the battery get charged with the adapter plugged in?

Thank you for your guidance.

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Re: Acer 5002 Laptop

Once you get the problem fixed make sure you use a cable retention device (like the JerkStopper) to make sure you don;t damage the pin a second time. Source:

Posted on Mar 04, 2008

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Re: Acer 5002 Laptop

Is there any damage or play at the power jack at rear? Sounds like no power is going in. Are there any light on it? Power adapter maybe be faulty also.

Posted on Jan 06, 2008

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1 Answer

I've had my acer laptop for about 2 months. It will not turn on or power up??? Any suggestions on why this is happening?

Sounds like the computer went into hibernation and locked up. Remove the battery, push the power button for 15 seconds. Attach the AC adapter and leave the battery out. Power the computer on and allow it to boot. Once it boots, go to the control panel and go to power options. Once there go to the hibernation tab and disable. Shut down the computer, reinstall the battery and reboot.

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remove the battery and adapter. press power button for 30 sec. then connect the adapter. press power button. if this didnt work. you need to ask for an help of a local tech to check for the video card and cable.

if it boots up to your operating system

control panel---->power options--->change plan setting--->

Turn off the display-never
Put the computer to sleep-never
control panel---->power options--->change plan setting--->advanced power setting
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try removing the battery and connect the ac adapter. check if it powers up.

Feb 14, 2010 | PC Laptops

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Battery was running out on my Acer mini book, hibernated and turned of, tried to turn it on nothing happened., used ac adaptor....still nothing

take battery out, unplug ac adapter. Wait one minute. leave battery out. Plug in ac adapter and turn on laptop. Once it turns back on. Shut down laptop and put battery back in. Now you should be able to turn laptop on with or without battery.

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1 Answer

Acer Aspire 2920 won't turn on, although plugged in with battery

First of all, what I'm about to tell you are general troubleshooting techniques - I make no claim that they will fix what you describe, but they may help lead you to a solution.
  1. Unplug the AC adapter and remove the battery
  2. Plug in the AC adapter and attempt to power on the laptop
  3. If it doesn't power on, see #6 below. If it does power on, but doesn't boot the OS, restart - pressing [SPACE] as the first Windows splash screen appears. When prompted, choose to delete the hibernation file and start a system boot.
  4. Shut the system down, disconnect the AC adapter, reinsert the battery, and attempt to power the laptop. If it doesn't start we know, at the very least, there's a battery problem.
  5. Plug in the AC adapter. If it shuts down immediately, or won't power back on after a shutdown. . .
  6. . . .there's a problem with the system board, probably the ciruitry associated with charging the battery.
I hope you 'see the light'. Good Luck!

Jun 15, 2009 | Acer LXA3706003 Notebook

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I have never found hibernation to work successfully.
Disable hibernation if you ever get it started.
Try reading the manual on how to restart for hibernation, press "spacebar", "enter" or something.

Oct 10, 2008 | PC Laptops

1 Answer

Laptop battery won't charge - Acer Aspire 4520

Since is shows it as charging then your power cable should be working. So it looks like a battery issue but batteries just don't die unless a cell inside dies then they will stop working. Try taking the battery off and making sure that the connections are clean then put it back in. If that doesn't work give the battery a good full charge then bring the battery and laptop back to where you bought it and get them to test the battery to see if a cell died.

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2 Answers

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Take out the battery plug it in and hit power if it turns on let it boot then turn it off. Place the battery back in and turn it on. That happened with an IBM of mine.

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I would try this:
You also might want to go into your local Staples to find a 3rd party power adapter to see if your power adapter is bad (Staples has no return policy, thus you can try it out and return if needed).

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