I keep getting the above error on the printer model. I have no guide, so have no idea what this code means, there is not paper stuck in, the cartridges are full and there doesn't appear to be anythin wrong with it.
Error code #50 refers to a paper jam. Although you may not see any paper in the feed channel/chute, there is either a small fragment of paper or dust interfering with your machine's ability to feed. A good way to ensure there's no blockage is to blow it out with compressed air including the rear panel where dust/dirt tends to hide. Short of that, you can try to reset the error code by disconnecting all cords (including power cord) for 10 minutes or so and upon reconnecting, the fault should clear but keep in mind, if there is an obstruction, the error will return. Hope this clarifies you error message. Best of luck!
Greg
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