Question about Microsoft Xbox 360 Console

1 Answer

Xbox 360 when game is inserted into console, console will attempt to read it then simply say 'open tray'. Have already tried all of the 'duh' methods of fixing this problem (ie turning off, unplugging, etc.) any new advise?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 378 Answers
Re: xbox 360

If you already voided the warranty seal then you willl need to have the drive replaced. If still under warranty call xbox. If they wont replace it for you then there are qualified repair services on this site.

Posted on Jan 06, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

When you put a disc in it reads open tray.

Hello ckpynn,
I have had this problem myself with my own Xbox 360. From my experience, I have noticed that the issue is usually caused due to the Xbox not being able to read the disc. This could be due to the laser inside the Xbox is dirty or damaged - or it could be the disc itself. I never attempted to repair this because I found that after about 5 or more tries, my Xbox was able to read the disc.
When you open the tray to put the disc in or to try and get the Xbox to read it, try rotating the disc a little bit and insert again.
If this doesn't work, you may need to contact Microsoft technical support for further assistance.

May 25, 2011 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 will not read games or dvd's

Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

1 Answer

Will not read discs but all are clean

hi,Follow this method and it will work for you.Turn on your console while holding down the "A" button with no game in the tray will eventually open just dont let off the "A" button when it does open then let off the "A" button and insert ur game and close ur disc tray.

Apr 12, 2010 | Microsoft Xbox 360 Console

1 Answer

Console says open tray after i have inserted a game

xbox 360 does not read any games,also very poor color definition.when inserted game prompt reading comes up ,pause open tray and it does over and over

Dec 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Wont play/read any xbox games

1 dirty lens
2 dirty disc
3 programme error

1 i think the xbox cleans its own lens but check the manual if not get a good lens cleaner.

2 clean the disc always clean your discs after and before you use them.

3 take off your hard drive and any memory cards and reset xbox to factory settings

May 12, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

Xbox 360 Wont Read Games or DVD's

take out your hard drive and then turn it on restore factory settings and plug it your hard drive back in

Feb 21, 2009 | Microsoft Xbox 360 Console

1 Answer

X Box 360 Won't even attempt to read disc

when i put a game in the xbox 360 it keeps on saying clean the disk whith a soft cloth

Aug 05, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

17 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides