Take a flash light and see if something got stuck up there. also be sure you are putting the memory card in the correct way (LCD facing you, the memory card's label should be facing up). If you do see something, take tweezers, or something thin that will fit up there. I don't recommend trying to bang it loose being that you may accidently break off the battery door and then have bigger problems on your hands.
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most all cameras cannot move pics from internal memory to memory card. You first have to save them to your hard drive with a usb connection. Then you can move the pics to the memory card if you have a card reader. Or... replug the camera into usb after installing the memory card. Then you can move the pics to the memory card. Note: if trying the later you have to name the pics following the same naming convention as the pics already on your memory card. otherwise, they will not show up or will replace those that already exist on the card.
Does your phone itself have enough memory to store your videos. If so, put the card back into phone, create a folder in the phone memory and transfer the vids from card to phone. When done, put the card back into PC and format it (Quick Format if poss). When done, put it bach in phone and transfer vids back. Now put it in PC, it should read a card which it formatted itself! Ian.
Go to media center, picture/video, my pictures, options, manage my pics, then check mark the pics you want to save to the card, then hit options again from the lower right screen and hit option #2 (move) then hit #1. to card. also works the same if you change phones and want to put pics in memory card on new phone.
Take the memory stick out of the camera then connect to the computer. You can then transfer the pictures from the camera to the computer.
Alternatively, use the camera's copy command to copy the pictures from the internal memory to the memory stick.
I know this post is old but the easiest way to do that is to go into FILE EXPLORER.. and find your PICTURE folder it will show you all the pics on the device tap one of the pics once and drag down until all pics on device r yellow then tap and hold until menu pops u tap COPY once u have them copied as one file go back into MY DEVICE and find STORAGE CARD scroll all the way to the bottom then without touching another pic already there tap and hold the blank bottom then click PASTE and wait all pics will be transferred
Do you want the pictures transferred to your memory card? that depends on the option available on the camera, try inserting the memory card. select a picture then check options if you can move it to a memory card. if not, download it to a computer and transfer it to the memory card folder.
I believe the card is formatted incorrectly, this sometimes occurs when the new OS doesn't recognize the old files and sort of "partitions" them off to the side instead of deleting them.
You can try reformatting using the enV again or (if you still have the old phone) put the card back in it and delete the other files from there. Otherwise you can probably format it using your computer, seeing as you have a connection between the phone and the computer.
Since no one has answered this yet and I found a solution, I minus well help the people out there. This is how I do it: 1) go to menu 2) go to tools 3) go to USB Mass Storage This will allow your computer to recognize your phone/card and will open it. I highly recommend transferring all your photos and video to your card instead of your phone memory. This is how you transfer it from your phone to your card: 1) go to menu 2) go to settings 3) go to memory from here you can gain access to what is on your phone memory and your card memory. From this you can edit where you want to save your pics/videos/sounds to (either phone or card memory) and transfer your media files from your phone to your card or vise versa.