Question about SanDisk Sansa e200 MP3 Player

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Sansa e200 No USB Menu Option?

I want to change the file format on the c200 - instructions say go to Settings > USB. Except there is no USB option?!

Emailed Sansa customer care - no response, hope someone here has a solution - thanks!

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Re: Sansa e200 No USB Menu Option?

E200 or c200? I know that problem was fixed on the e200 with the latest firmware update. Download the sansa updater utility at the sandisk website and see if you can upgrade your firmware.

Posted on Jan 06, 2008

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Problems connecting to the computer

You need to update your firmware first, then the settings menu will have the option to change the USB mode.

Get the firmware updater from here, under downloads on the right side of the page.

Dec 30, 2008 | SanDisk Sansa e260 MP3 Player


How do you delete photos from Sansa e200 MP3 Player?

If you go into Windows Media Player, you have to change the Library option from Music to Photos and THEN go into the Sync tab - should now display photos instead of music.

Alternatively, you can double-click My Computer, double-click the icon of the Sansa, and find the images or picture folder - you may have to change your usb mode to msc in order to view this folder (don't forget to change it back later, or not all of your files will show up when you want them to). ONLY delete image files - if you delete system files, your mp3 player will become unusable.

Or, you can follow the method reccomended by your manual - the full user's manual is available from Sanidsk's website:
Delete Photos and Video
The photos are stored in 2 locations on your Sansa…My Album and
Thumbnails. The instructions below for deleting photos and video from your
player were created using Windows XP with Windows Media Player 11.
To delete photos from your Sansa, please execute the following steps:
1) Connect your Sansa e200 to your computer
2) Select Open device to view files using Windows Explorer on initial
3) Click the drive containing your photos
4) Click on the photo folder.
5) Highlight and delete the photos stored in My Computer\Sansa
e200\...\Photo\My Album and My Computer\Sansa
e200\...\Photo\thumbnail\My Album.

This will help.Good Luck.

on Mar 10, 2010 | MP3 & Digital Media Players

2 Answers

Cant switch to MSC on sansa e260

Try this instead:
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

May 21, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers



If for some reason the Format option is gone, then perhaps some of the firmware or settings have been drastically changed or worst, corrupted.

A couple of things you can try:
a. do a soft reset - press on the Power/Menu for 15 seconds;
b. do a full settings reset - Main Menu/Settings/Reset All;
c. do a Format - Main Menu/Settings/Format but all in the internal memory will be erased;

If the above will not work, you can also try:
1. download and run in your PC Sansa Connect Recovery Tool
2. read the How to use the Sansa Connect Recovery Tool and follow the instructions carefully;
3. doing #1 will erase the corrupted files, unfortunately so with everything else. It will then restore the device software to an uncorrupted state.

Hope this be of help/ Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Feb 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I don't know how to load music from the internet to my new mp3

the best way for that is to read your manual.

Windows XP SP1
Windows Media Player 10
Intel1.gif Pentium class PC or higher
CD-ROM drive
USB 2.0 port required for hi-speed transfer
Connect to your Computer
1. Connect the small USB Cable Connector to the USB port on your computer, and then plug the larger
Cable Dock Connector in to your Sansa c200 port.
2. Once connected to computer, it should be detected by the operating system automatically and is
shown as an additional drive called “Sansa c200”.
You will need to use Sansa Media Converter to transfer photos to your Sansa c200. Insert your SanDisk
CD and select Sansa Media Converter to install it to your PC. Then you can load your personal photos
onto your Sansa c200 by using Sansa Media Converter.

To transfer music to your Sansa c200:
1. Connect Sansa c200 to the computer.
2. Drag and drop files from your computer to Sansa c200 by using a variety of music software
programs to transfer/synchronize your files.
3. In MTP mode as long as the files are WMA or MP3, they can be dragged into the Media folder.
Otherwise, they can be dragged into the Data1.gif folder (these files will not appear on the player).
4. In MSC mode, files/folders can be dragged/copied to the device.

Jan 28, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

My Sansa c200 say in settings that have memory of 53071 MB HELP

Sandisk provides "how-to" videos for everything Sansa related

You should format your player according to their instructions

Dec 29, 2007 | SanDisk Sansa c200 MP3 Player

1 Answer

Sansa e280

You have a version 2 player. If you look at the back of your player in the bottom right hand corner, you will see v2 in tiny letters after the e280. When the v2 players first came out, they didn't have the USB option. About 2 weeks ago Sandisk came out with a firmware update 3.01.14, which returns the USB option. Go to:  download the sansa firmware updater, follow the instructions and it will upgrade your firmware to get your USB option. 
If your have any further questions or problems with your player go to the sansa e200 forum for additional help:

Dec 25, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

New songs= black screen

try to remove the battery, wait 30 seconds and replace it
this should reset your sansa,

a real hard reset isn't possible,
you can format it though
warning, this removes everything

To format your Sansa E200 series MP3 player:

1. Open "My Computer."
2. With the player plugged into the USB port, right-click on the player (if in MTP mode) or the drive letter for your player (if in MSC mode) and select "Format" from the right-click menu.
3. Press "Start."
4. You will receive a warning that the format process will erase all data on your device.
IMPORTANT: Make sure you have backed up all of your data from the device before continuing with the format. Procedure will erase everything off the player. Agree to the warning.
5. The format will complete. Close the format window and your player should be ready to use.

After the format, please install the latest firmware update for your player. Please visit the following link to download and upload the Firmware on your Sansa E200:

PLEASE NOTE: All files will be deleted. Backup your files. Your MP3 player must be in MSC mode before installing the Firmware update.

To set your player in MSC mode, please do the following:

1. When the player is turned on, press the “Menu” button.
2. Navigate to the “Settings” menu.
3. Navigate to “USB”.
4. Under the “USB” menu, go to “MSC”.
After changing the player to MSC mode, reconnect it to your computer. The screen on the MP3 player should read “USB Connected” and "MSC”
You can now complete the Firmware update download from on your device.
Installation Instructions:

1. Unplug any other USB flash drives that's connected to any of your USB ports.
2. Download the firmware to your PC
3. Plug in your e200
4. Double-click on the downloaded firmware (e200fw01.00.12.exe) and follow instructions
5. Unplug your e200
6. Device will do it's own update process and will restart.
The device should be ready to be used again.

Dec 16, 2007 | MP3 & Digital Media Players

2 Answers

My sansa e200 is not recognized by my pc

Have you tried changing the USB format? Go to the settings option on your sandisk and look for USB Mode. Change is to MSC (if that doesn´t work try MTP). When you connect it, it should detect the player.

May 10, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

My mp3 player won't add songs anymore

I don't know how to fix it, but it sounds as though we are having the same problem. I think it is caused by the e260 being in the wrong file format. Alas, i do not know how to change the format without the computer recognizing it.

Feb 13, 2007 | SanDisk Sansa e200 MP3 Player

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