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Office machine have a SHape copier model # SF2114, whne I try to copy the finished paper comes out with a huge black area from the top downward to about 3/4 of an 8x11 inch paper. Any ideas on what could be wrong?

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Re: office machine

Hi, sounds like your drum cleaning blade has gone. Split the machine, inside in the top you should see the purple drum, which should be clean, if it is covered in black toner then it is the bladethat needs to be replaced. regards


Posted on Jan 18, 2008

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Paper jam

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There are a couple of different switches that could be out of alignment, or not "making" when you reconnect the finisher. If you will look on the copier, at the latch that connects the finisher to the machine, you will see a pointy shaft about 2 inches long. This rod comes in contact with a switch inside the finisher. There is a metal actuator on this switch that could need adjusting. Not a difficult job, but it will require you to take a few covers off. Also, there is a black push button on the finisher that is actuated when you push the finisher to the machine. If you are looking at the back of the finisher (the side that connects to the machine) it will be on the lower right hand side. It it operated by a connecting rod inside the finisher. This rod could have come loose. Again, not hard, but requires cover removal. Also, when you locate this particular push button, try manualy pushing the switch to see if this makes you message go away.

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You did not specify how much of it it is NOT copying or left off.

Depends on how close to the end it is copying.
Try this make a copy of the ceiling ( open top with no documents and copy) it will give you a black sheet of paper, compare it to your copy, there is a margin of white around the black area this is because :
1- makes sure the toner is falling on the sheet
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Is your print falling in the white area? if so it can be adjusted but there has to be a margin of white around the paper. or it will cause jamming.

Good luck

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