Question about Microsoft Wireless Optical Desktop Comfort Edition
My ms wireless keyboard stopped working. I tried changing batteries and pressing connect, but no luck. The mouse still works fine, but i can't get any response with the keyboard.
Anyone had this problem?
Don let the mouse too far from the wireless unit..it was my problem ..and i found out that the k.board and the mouse were moved too far from the unit...so sad u can't get too far from it..just one metre !
Posted on Jul 27, 2009
I have been fighting this same problem for about 5 months.
I have the Wireless Optical Desktop 3.0 (Wireless Comfort Keyboard & Wireless Optical Mouse 2.0). Three or four times a week it stops working at random intervals. The driver DLLs simply disappear. I can see this by going to Control Panel -> Keyboard Properties -> Hardware -> Properties -> Driver -> Driver Details. The two dll files are there when it works and the dll files are gone when it stops, gone, no drivers at all. An old PS2 will still work in a pinch.
I wonder if the problem may be caused by my Windows Live OneCare or by a Windows Update that keeps reinstalling itself and failing. Alternatively, could it be that some malware is trying to gain control of the PC?
Reinstalling the software & rebooting fixes the problem --for about a day.
Posted on May 16, 2008
I found on mine it was caused by the computer being turned of with the power strip and not the correct way. I also found that the only way to get it to work again was to clear the CMOS by removing the battery or shorting the pins on the ga-ma69vm-s2 gigabyte board and reseting every thing in the setup. I could also go into the setup and toggle the usb keyboard settings and that would cause the computer to see it again. It did not make any difference which way they were set in the setup I would loose the keyboard and mouse if someone cut the power to the computer.
Posted on Jul 07, 2008
The warranty through Microsoft is 3 years, they are pretty good at sending out a replacement.
Go to this link and start a warranty claim
I have done this twice .
Usually works for a year before problems start again.
Posted on May 31, 2009
I tried all the connect buttons (holding them at the same time may have helped?), before just leaving it for a while (20 mins) and coming back, at which point it magically worked again. Unfortunately, this 'magic' seemed to also make the mouse die, so I'm really no better off.
Posted on Jul 22, 2008
Press the connection button on the receiver. it worked for me. it took me a while to figure out there is a connection button on the receiver as well as the mouse and keyboard.
Posted on Feb 08, 2008
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Posted on Jan 02, 2017
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