Question about SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Unable to sync music

My Sansa View player is unable to sync music. I use Yahoo Music as my music source. My player indicates the need to sync music when player is turned on. I have tried numerous times to sync thru my music provider without success. I have received a warning prompt "device sync failed 0x8001010d" when trying to sync thru yahoo. Also, I have once fully depleted the battery in hopes that the unit would reset. However, when I plugged the device in the yahoo music page shows reading device for hours. Coincidently, I have downloaded a new sansa player with success. Please help if you can!

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 758 Answers
Re: unable to sync music

What happened when you tried to sync? it could be a device certificate error...what i would recommend you to do is to sync using your windows media player...assuming that you have windows media player up your windows media player and click on sync..then you can drag the tracks you want to sync and then click on start sync...if you are not able to transfer the songs to it..use a song that is not from yahoo like the sample one that came with your computer and see what happen...if that doesnt solve the problem check your usb should be under MTP mode or auto....then open up your windows media player and format the device there...after you have done that..that should solve the problem you are having..let me know what the outcome is....

Posted on Jan 27, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My sansa is showig up the message synchronize to continue music subscription

When you use a service like Rhapsody or Napster and download "unlimited music" as part of a subscription, you periodically need to sync the player to prove that you are still paying a subscription fee, or the subscribed music will not play. Just sync the player (plug in with the USB cable) to a PC which has a valid subscription to the service that you use. Make sure you log into the service before you sync so that the new keys are picked up.

If you have a subscription to a service that has gone out of business (Like Yahoo Music Unlimited), you may just need to delete the subscription music from the player.

Mar 12, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

I cant find place to add music files to my player, SanDisk Sansa m240... I go to my computer open the files and find no music library

use windows media player... open WMP connect your player it should recognize it... use this to sync music to your highlight the songs in WMP right click ... go to add music .. select sync .. once you get the songs into a sync list ... you just sync the sansa...

Oct 16, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Lost music

you can go to (if you have windows media player) sync button, click the little arrow and click the button that says Sansa Player (or Sansa View) then you can unclick the autosync device.

Jul 25, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Sansa View 8MB Player

delete and start over again

it's best to sync a few disconnect, let the database update, and then reconnect, load some more

Jul 12, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Loading music

What are you using to load music. If you have access to Windows Media Player 11 it is very simple.

First open WMP11, make sure your player is connected to the computer with the USB cable. At the top of WMP11 click Sync
the player will sync with WMP11, drag and drop music and click sync, very simple. I have a Sansa View and it is very simple, This basically works with most MP3 players.

Feb 25, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Needs to sync

When you first synced your Sansa Clip to the initial computer, you probably synced it (knowingly or not) with a music subscription service such as Napster or Yahoo. If the subscription has since expired, you will get this message. Alternatively, if you tried connecting the Sansa player to another computer which does not have the aforementioned music service, the Sansa player wants to verify that your subscription to the service is still good. The best solution is to hook the player up to the original computer, and resync it with Napster or whatever music service you were using by opening that music service's program. Most of the time, when you connect the Sansa player to Windows XP, Windows will prompt you: Windows will ask what you want to do with the device. Instead of "Take No Action," just sync the player with Napster (or whatever music service you have a subscription to) - Windows will give you this option. If you music service subscription has expired, a more deatiled process may be required which falls outside of the scope of this solution. Try this suggestion first - if it fails, e-mail me back (don't send me a personal e-mail - reply through the FixYa website - I want documentation of everything).

-Tha Mp3 Doctor

Feb 04, 2008 | SanDisk Sansa Clip MP3 Player

8 Answers

Sandisk Sansa View 8GB = would not connect

I jsut purchased an 8GB sansa view mp3 and I downloaded it like I was suppose to and it does not work in Rhapsody at all, also in the windows media player it shows that the device was installed correctly but it still doesn't work and I still can't sync my songs to it. The sansa icon won't even show up

Dec 26, 2007 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Sansa won't play songs

When you see "SYNCHRONIZE TO CONTINUE YOUR MUSIC SUBSCRIPTION" that means you need to sync your device again because you are using a subscription service like napster or yahoo music. Because you are using subscription songs you have to periodically sync your player with your computer so the subscription can confirm you are still a member

Dec 22, 2007 | SanDisk Sansa c200 MP3 Player

1 Answer

Can not view my music files on my laptop (but can on my desktop)

Get the latest firmware upgrade - this player wasn't originally designed with WMP 11 in mind. Also, make sure the laptop has the folders "My Documents" and "My Music" on it - this is primarily where WMP reads from.

Dec 06, 2007 | SanDisk Sansa c240 MP3 Player

1 Answer

Can't play music

Hi there. "Syncronize to continue your music subscription" is normally an indicator of the following causes, depending on the source and type of the music that you have on your M240: (1) If your music files came from a subscription music service provider (Napster,Yahoo, Rhapsody for example): This would mean that the licenses for these subscription songs need to be updated. They must be updated at least once every 30 days. You must use your subscription music service's software to resync the songs (the process varies depending on the service). Also, you would get that "sync" notice if you've cancelled your subscription. (2) If your music files were ripped from an audio CD: The best solution would be to once again "Rip" these audio CD files using Windows Media Player, version 10 or 11. Before ripping, ensure that the "Copy Protect Music" option is unchecked by going to Windows Media Player's "Tools", then "Options", then selecting the "Rip Music" tab. If all else fails, the best "last resort" would be by setting the M240 to MSC mode and formatting it in Windows Explorer or "Disk Management" I hope this proves useful. I know it's quite a bummer when you have a whole bunch of songs just sitting in your player with a "Sync" error.

Apr 18, 2007 | SanDisk Sansa m240 MP3 Player

Not finding what you are looking for?
SanDisk Sansa View 8GB MP3 Player - Black Logo

173 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

93922 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides