My Sansa View player is unable to sync music. I use Yahoo Music as my music source. My player indicates the need to sync music when player is turned on. I have tried numerous times to sync thru my music provider without success. I have received a warning prompt "device sync failed 0x8001010d" when trying to sync thru yahoo. Also, I have once fully depleted the battery in hopes that the unit would reset. However, when I plugged the device in the yahoo music page shows reading device for hours. Coincidently, I have downloaded a new sansa player with success. Please help if you can!
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: unable to sync music
What happened when you tried to sync? it could be a device certificate error...what i would recommend you to do is to sync using your windows media player...assuming that you have windows media player 11...open up your windows media player and click on sync..then you can drag the tracks you want to sync and then click on start sync...if you are not able to transfer the songs to it..use a song that is not from yahoo like the sample one that came with your computer and see what happen...if that doesnt solve the problem check your usb mode..it should be under MTP mode or auto....then open up your windows media player and format the device there...after you have done that..that should solve the problem you are having..let me know what the outcome is....
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When you use a service like Rhapsody or Napster and download "unlimited music" as part of a subscription, you periodically need to sync the player to prove that you are still paying a subscription fee, or the subscribed music will not play. Just sync the player (plug in with the USB cable) to a PC which has a valid subscription to the service that you use. Make sure you log into the service before you sync so that the new keys are picked up.
If you have a subscription to a service that has gone out of business (Like Yahoo Music Unlimited), you may just need to delete the subscription music from the player.
use windows media player... open WMP connect your player it should recognize it... use this to sync music to your sansa...you highlight the songs in WMP right click ... go to add music .. select sync .. once you get the songs into a sync list ... you just sync the sansa...
What are you using to load music. If you have access to Windows Media Player 11 it is very simple.
First open WMP11, make sure your player is connected to the computer with the USB cable. At the top of WMP11 click Sync
the player will sync with WMP11, drag and drop music and click sync, very simple. I have a Sansa View and it is very simple, This basically works with most MP3 players.
When you first synced your Sansa Clip to the initial computer, you probably synced it (knowingly or not) with a music subscription service such as Napster or Yahoo. If the subscription has since expired, you will get this message. Alternatively, if you tried connecting the Sansa player to another computer which does not have the aforementioned music service, the Sansa player wants to verify that your subscription to the service is still good. The best solution is to hook the player up to the original computer, and resync it with Napster or whatever music service you were using by opening that music service's program. Most of the time, when you connect the Sansa player to Windows XP, Windows will prompt you: Windows will ask what you want to do with the device. Instead of "Take No Action," just sync the player with Napster (or whatever music service you have a subscription to) - Windows will give you this option. If you music service subscription has expired, a more deatiled process may be required which falls outside of the scope of this solution. Try this suggestion first - if it fails, e-mail me back (don't send me a personal e-mail - reply through the FixYa website - I want documentation of everything).
I jsut purchased an 8GB sansa view mp3 and I downloaded it like I was suppose to and it does not work in Rhapsody at all, also in the windows media player it shows that the device was installed correctly but it still doesn't work and I still can't sync my songs to it. The sansa icon won't even show up
When you see "SYNCHRONIZE TO CONTINUE YOUR MUSIC SUBSCRIPTION" that means you need to sync your device again because you are using a subscription service like napster or yahoo music. Because you are using subscription songs you have to periodically sync your player with your computer so the subscription can confirm you are still a member
Get the latest firmware upgrade - this player wasn't originally designed with WMP 11 in mind. Also, make sure the laptop has the folders "My Documents" and "My Music" on it - this is primarily where WMP reads from.
"Syncronize to continue your music subscription"
is normally an indicator of the following causes, depending on the source and type of the music that you have on your M240:
(1) If your music files came from a subscription music service provider
(Napster,Yahoo, Rhapsody for example):
This would mean that the licenses for these subscription songs need to be updated. They must be updated at least once every 30 days. You must use your subscription music service's software to resync the songs (the process varies depending on the service). Also, you would get that "sync" notice if you've cancelled your subscription.
(2) If your music files were ripped from an audio CD:
The best solution would be to once again "Rip" these audio CD files using Windows Media Player, version 10 or 11. Before ripping, ensure that the "Copy Protect Music" option is unchecked by going to Windows Media Player's "Tools", then "Options", then selecting the "Rip Music" tab.
If all else fails, the best "last resort" would be by setting the M240 to MSC mode and formatting it in Windows Explorer or "Disk Management"
I hope this proves useful. I know it's quite a bummer when you have a whole bunch of songs just sitting in your player with a "Sync" error.