I have two young children who use this player and I suspect the lens is dirty but I'm not certain. Any suggestions as to how to get at and clean the lens or check for other possible solutions?
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Does this happen with any disc or a disc? Playing a contaminated disc can cause heads to get dirty causing above results. Make sure discs are clean when inserted. (Young children can handle discs improperly and get fingerprints and other stuff on discs, resulting in dirty DVD heads) Purchase and use a DVD head cleaning disc. May have to use it a few times initially. Then make sure disc is clean before inserting. Wiping gently with paper towel dampened with water or vodka generally works to remove contaminants. Wipe only the bottom, not the top until it appears shiny.
Hi, It seems that optical laser block gets fail to read data on disc and possible cause could be dirty/ clogged lens or optical laser block failure. Put lens cleaning disc in unit to clean optical lens and check DVD playback, if that does not solve the issue then optical laser block would be defective and requires replacement that would cost approx new player price. Hope these info will help. Thanks.
The reason the player is not reading the disc and showing no disc is either because the disc is not sitting properly on the lens from the disc tray, or the lens is weak or the lens is dirty.
To test if it is the disc tray, open the cover of the player with the appropriate screwdriver, place a disc directly on the tray and apply a little pressure on the tray, if it reads the disc, then it is the tray.
All you have to do is to adjust the disc tray and screw it tightly.
To test if the lens is weak, try several DVD disc on it,and test them also on another tested ok player, if it does not work on your player and works on other players, then the lens is weak.
to fix this, get the appropriate screwdriver, open the cover and unscrew the disc tray.
You will gain access to the lens, carefully disconnect the lens and replace it with a new lens. then it will be ok.
To test if it is just that the lens is dirty, clean the lens with a lens cleaner and test a DVD to see if it will work.
hello, it probably could be that the lens of the disc is weak. therefore there is need to clean it or replace the lens, by carefully unscrewing the player, get a replacement lens and change it carefully without tampering with any other parts of the player.
or the disc might not be compatible with the player.
The disc won't start spinning until the player senses the disc is there. If the lens on the laser inside that reads the disc is very dirty, it can cause this problem. You might try cleaning the lens with a cotton swab moistened with lens cleaner or isopropyl alcohol.