Question about Southwestern Bell FA972 Digital Answering Machine

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Model#fa972 southwestrn bell freedom phone answering machine

Can somebody help. I lost manual to model described aboved. I need to know how to set time and how to set up mailbox 2 for recording messages. Thank you.

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Re: model#fa972 southwestrn bell freedom phone answering...

Press the >>/Time Set button for about 2 seconds. The system will announce "Monday" press the >>/Time Set again to choose the correct day. Press <</Time Check to change to hours. Select the correct hours by pressing the >>/Time Set, then press the <</Time check to change to minutes. I can't get the mail box 2 to operate either.

Posted on Feb 11, 2008

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I need to know how to retrieve my messages when not home. I have the Southwestern Bell Freedom Answering Machine Model No. FA 972. Thank you.

Call your phone, let the outgoing message play when the machine answers, and wait for the beep. After the beep, enter the 3-digit security code you'll find on a sticker on the bottom of the machine. The machine will beep twice to let you know you entered the right code and it's ready for your commands.

Remote commands:

1# Plays messages in mailbox 1
2# Plays messages in mailbox 2
3# Deletes old messages (you need to play them all back first)
7# Starts recording a new outgoing message (press 7# again to stop recording)
9# Turn the system on or off
0# Monitor the room

While you're playing messages (you pressed either 1# or 2#) you have these commands:

3# Erase current message
6# Repeat previous message
7# Skip to next message
8# Repeat current message
## Stop playback

After your messages have played, you have 20 seconds to enter another command before the machine disconnects automatically.

You can download the manual here so you'll have a copy for future reference.

Jul 31, 2011 | Southwestern Bell FA972 Digital Answering...

1 Answer

The volume on one of my handsets is very low. this is the call volume and not the ringer model FF894-2 IQ, southwestern bell, multi handset

should help you with this site, the exact model isnt here, you can try a simlar version, it should be the same set up


Apr 06, 2010 | Southwestern Bell FA972 Digital Answering...

1 Answer

Need an operator's manual for a Southwestern Bell Freedom Phone Digital Answering System.

Sorry, their web site is acting up. I tried to find a manual to download. Have you tried calling customer service? 1-800-366-0937
Hope this helps!!!

Sep 20, 2009 | Answering Machines

2 Answers

How to set time on the southwestern bell answer machine FA982B

I went to the southwesten bell freedom phone site on the web. Found answering machines.  My old machine was not listed, so I found instructions for a later machine.
The method for setting time was similar.  I tried it and it worked fine.
Your high prices prompted me to be less lazy.

Jun 10, 2009 | Southwestern Bell Answering Machines

1 Answer

I am In possession of South western Bell Freedom

Here is a direct link to all Southwestern Bell's products - Manuals - and Accessories!
The phone number for their product support is
they are open M-F 8:30AM - 9:00PM EST and
Sat 8:30AM - 12:30PM EST

Need more help? Just ask! We'll dig further!

Mar 08, 2009 | Southwestern Bell Answering Machines

5 Answers

Instructions for model 1188

Hi Diana - To record your outgoing message, hold down your ogm button ( outgoing message) for two seconds and it will ask you to record a message. To play back your message, just push the same button and it will play your message. If you don't like it just do it again. If this solves your problem PLEASE rate this as fixed. If you need more help just add a comment and I'll be happy to assist you further. Thanks and have a good day.


Jun 11, 2008 | BellSouth Digital Answering System 2006C...

1 Answer


Hi please try changing the access codes...Normally this is by pressing #8 <old code> <new code> :)

Good luck

try it

Try to tell me.... whether my suggestion was useful???



Have a nice day.

Feb 03, 2008 | Answering Machines

2 Answers

Display is showing L

I had the same problem. I do have the manuel which does not state what the codes are. I called the help line and they said it was a low battery. I hope this helps you.

Nov 04, 2007 | Southwestern Bell FA972 Digital Answering...

1 Answer

Leaving Messages

Here is the link to the instruction amnual for your machine; Hope this helps :)

Feb 03, 2007 | Southwestern Bell FA972 Digital Answering...

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