An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Printer not responding to the printer
What kind of printer is it?
remove printer from USB, and un-install, reboot
insert CD that came with printer and run installation "DO NOT CONNECT PRINTER" installation should ask what kind of connection USB or parallel AND it will tell you when to connect it
NOTE: connect it to a different USB port that the one you used.
again, this is general instructions as I have no clue on what printer you have.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Could you provide a printer brand and model number? Without that information it is nearly impossible to give you good advise. I would disconnect the USB cable from the computer then turn off the printer and disconnected the printer power cord from the electrical outlet. After about 1 minute plug the printer back into the outlet, turn the printer on and reconnect the USB cable to the computer. If you are lucky the printer might reset and start working again.
Check the power supply cords; make sure they are attached properly. If you are using a power strip, surge protector or any other device where the power supply cord is not plugged directly into a wall outlet, bypass them and plug the printer into a wall outlet; see if that changes anything.
If that doesn't work, remove the printer's power cord from the outlet and all the other cables that the printer connects to the computer to.
Wait 5 or 10 minutes for the printer's CMOS and RAM chips to power off completely.
After enough time has elapsed, plug only the printer's power cord into the wall outlet (do not hook up any of the communication cables in e.g. USB, or serial cables, or network cables.)
Then press the power "on" button.
If the error message is gone, power off the printer.
Uninstall the printer and all its programs from the computer.
Do a clean install and follow the procedures of hooking up the printer as though you are installing it for the very 1st time.
You may have to obtain firmware and/or software updates from HP on your specific printer.
You may also have to check with your OS vendor to make sure you have all the updates/service packs on your PC or laptop
Disconnect the power cord from back of printer Disconnect the USB cable from PC Turn off your PC Disconnect the power cord from wall outlet wait for 10 minutes Reconnect the PC Power cables Power on the PC When you see the PC desktop Re-connect the Power cable to printer Re-connect the USB cable of Printer to PC
1. Make sure the product is on, and then disconnect the power cord from the product. 2. Disconnect the USB cable from the product, and then disconnect it from the computer. 3. Reconnect the USB cable to the computer, and then reconnect it securely to the product. 4. Disconnect the power cord from the wall outlet, and then reconnect it to the wall outlet. 5. Reconnect the power cord to the product. 6. Press the Power button to turn on the product.
If the issue still persists please get back to me with the Printer name and model number
Try removing your 926 icon in Printers and Faxes, disconnect the USB cable, restart your computer, reconnect the USB cable, see the 926 and install the driver again. If scan has never worked, you probably need a different driver.
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. Disconnect the USB cable from the back of the product. Disconnect the power cord from the product. Disconnect the power cord from the electrical outlet and wait 10 seconds. Reconnect the power cord directly into the electrical outlet and check for the following. Make sure that the power cord used is the one provided with the product. If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet. Make sure that the power cord is firmly connected to both the product and the power supply. Reconnect the power cord to the back of the product. Press the power button ( ) to turn on the product. Reconnect the USB cable to the back of the product. If the issue is resolved, proceed to Step six: Print a self-test page. If the issue continues, proceed to the next step.