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Re: zen v plus
Try a different USB cord if you have one and plug it in to a desktop computer (not a laptop). Leave it plugged in for a while and the battery might be charged enough to display the screen (happened to me on my zen vision M and this fixed it)
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Turn off CPU, Unplug Power cable, And all usb devices, let it sit for
about 20mins. Plug it all back in. Turn on the CPU! Also make sure if
your device requires "DRIVERS" or if you have a CD download and install
that before anything.
sorry, the chat got disconnected and I can't get it back.
If it worked initially but doesn't now, signs point to a failure in the unit. Try plugging it into a friends computer. This other computer doesn't need to have the software installed to recognize the Zen Stone as a drive.
If nothing happens there either, your unit has a fault.
If it is recognized on this other computer, then you should reinstall the Zen software and see if it is detected again.
Hmmm when you plug it in to put music on it do you use the sync manager thing? thats what i use and sometimes it says theres no player connected even though there is, so i just keep plugging and unplugging until it works.. but then if that doesnt work i just go to "Zen v series media explorer" it like lets you upload music there too.. hope you find something that works!