Question about E-Machines T3265 PC Desktop

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Computer huts down unexpectedly

This problem has been present for almost 6 months now. Best buy has replaced the power supply twice, the hard drive once, and completely reloaded my computer with the factory provided recover disks a half a dozen times. Now the computer is out of warranty, and they will offer no additional support. The computer shuts off whenever it feels like it. The screen goes black, and the computer restarts. When sending the error report to microsoft, I either get a message about a hardware problem and/or a message about a device driver. I know the computer is 3.5 years old, but I hate the thought of buying another one just because I don't know what component to replace. If it is worth fixing, any advice on processor updates to help it keep pace with the new computers being offered would be great!

Jeremy Zenk
akron, ohio

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Why Best Buy would replace the PS or HDD on this issue is beyond me ... it is most deffinatly an issue with the hardware ... either the RAM ... the MOBO or a heating issue ... try using a boot OS like linux puppy and see if the issue goes away ... you can try operating in safe mode but I think you will find the same issue (this eliminates certain driver issues like vid, mod, nic) ... the key to solving this issue is to first first try to elliminate possible software causes ... once you can say it is probably hardware related it is much easier to diag by simply eliminating hardware components ...

Posted on Mar 21, 2008

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I had a similiar problem in a Dell. I found that the cooling fan would quit ( or nearly quit ) and the processor was heating up. Although there is an error message for the CPU Fan, it didn't come on, and I assume it's because the fan didn't totally quit. I replaced the fan and it worked well afterwords. Good luck. It's a tough problem to trouble shoot an intermitent problem.
Ed
NC Electronic
Mills, Wyoming

Posted on Jan 06, 2008

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