Question about Philips FW-R7 CD Shelf System

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Insert disk indicator problem

I have successfully used my system for several years now and have been very happy with it. Recently, when recording some CDs, the recorder stopped recognizing disks that were loaded into it. The CDs are the correct ones (I had been using Memorex music CDs successfully) I know that I've loaded the disk correctly (label side up) and I've not moved the machine at all from where I had it when it was successfully recording. Does anyone have any other suggestions? Could the lens stop working? Is it worth it to replace it?

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  • tinyf Apr 22, 2008

    I have the same problem about the recorder not recognising that a disk has been inserted. According to my repair shop, apparently a Philips specialist, Philips won't provide an upgrade to the program that would have rectified the problem.

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  • 319 Answers

Unit may have defective disk motor or optical pick-up. There is a chance the lens on pick-up may need cleanning. If you can reach it, try gently useing a q-tip in a circular motion on lens

Posted on May 07, 2008

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Posted on Jan 02, 2017

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Good description and good job in narrowing down the problem. The lens is the remaining common denominator.

You need to get a CD/DVD lens cleaner. It should have a disk and a bottle of cleaning solution. They are available in the electronics dept of most chain stores.

A couple drops of cleaning solution on the feathery cleaning element attached to the disk, insert the disk into the machine and hit play. Takes just a couple seconds.

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