Question about Acer Aspire 5100-5033 Notebook

5 Answers

Keyboard and touchpad locked up

My keypad & touchpad is unresponsive on all measures. i have rebooted it 5 million times and still there is no response. the clock time at the bottom right hand of the screen is also frozen..it will however still play dvd movies..(it's odd)...it is an acer 5100-3583...can any one please offer some advise if this is fixable problem that can be done at home?

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  • alexander26 Jan 08, 2008

    no external keyboard or usb mouse works either...clock time is now unlocked(but wrong time)...it boots up fine and desktop appears with all icons...stilled baffled by and unresponsive keyboard and touchpad...whats happened here and what can i do?...no warranty and its only 14 months old.

  • doctordigit Jan 09, 2008

    Keyboard and touchpad unresponsive....boots to desktop but USB
    mouse or keyboard not found due, I suppose, to myspace chat program.
    Trying to fix for a friend.  Help, need service manual.

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5 Answers

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Upstairs is right.

However, if you try to restart several times, and finally you can have one chance to get the keyboard and touchpad working. But this problem always happen and you don't know how to prevent it...

Acer should give a solution. I think it's a problem from hardware design.

Posted on May 28, 2008

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Hi, I had the same problem with my Acer Aspire 5100. I've tried to read a lot around internet for a solution and finaly I think it's a problem with Acer mainboards. There are people with a similar problem but your can fix it removing the battery but unfortunately this is not our problem.

Solution :Today I bought a pcmcia/usb and usb mouse+keyboard pack and this is the way that now I'm writing to you. That's the only way to go into windows. The usb ports in the laptop don't work, you need to use a pcmcia. They give power because I can use usb speakers, but a mouse or an external usb hard disc don't work :( .

As far as the best solution would be to phone to Acer support service but I bought this laptop more than two years ago. I know that It's not my fault, It's a manufacture problem but... What can I do? I'll try to get in contact with Acer. I think I'm not the first one in this situation.

Extra info: I updated BIOS with two different versions today but It doesn't work.

If an expert knows something that I can do and I haven't done before please, post here. Thanks to all and sorry for my english, I'm from Spain.

Posted on Feb 15, 2008

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Hi, I had the same problem with my Acer Aspire 5100. I've tried to read a lot around internet for a solution and finaly I think it's a problem with Acer mainboards. There are people with a similar problem but your can fix it removing the battery but unfortunately this is not our problem.

Solution :Today I bought a pcmcia/usb and usb mouse+keyboard pack and this is the way that now I'm writing to you. That's the only way to go into windows. The usb ports in the laptop don't work, you need to use a pcmcia. They give power because I can use usb speakers, but a mouse or an external usb hard disc don't work :( .

As far as the best solution would be to phone to Acer support service but I bought this laptop more than two years ago. I know that It's not my fault, It's a manufacture problem but... What can I do? I'll try to get in contact with Acer. I think I'm not the first one in this situation.

Extra info: I updated BIOS with two different versions today but It doesn't work.

If an expert knows something that I can do and I haven't done before please, post here. Thanks to all and sorry for my
English, I'm from Spain.

Posted on Feb 15, 2008

Postmanfw, do you even read the comment youre responding too?

Posted on Jan 22, 2008

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Sounds like its faulty :(

Easy fix is to use a usb mouse and keyboard but not the perfect solution i understand.

Posted on Jan 06, 2008

  • Graeme Fallows Jan 08, 2008

    Does the keyboard work when in the bios?

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Keyboard & sencerboad not\woring


If you mean the laptop keyboard and Touchpad are not working ?
the problem might be caused by the same issue for both.

Laptop keyboard and keypad not working

Laptop keyboards are a little more delicate than keyboards used in desktop computers. Hence they face more problems.

Normally, they are replaced when they render defective. However, most of these keyboard issues can be taken care of or even prevented by regular cleaning.

Common issues like, keys not working on your keyboard, having to press keys firmly to get the output or any keyboard typing issues, can easily be handled at home.


Sometimes you may find certain keys of your laptop's keyboard to not be working properly. You type those keys but there is no output on the screen or you need to press these keys firmly to get a result.

You face this problem if you accidentally spill any liquid substance on your keyboard, or due to dust accumulating on the inside of the keys, pressing certain keys really hard while playing games or even due to absence of lubrication.

Therefore you are supposed to maintain your laptop's keyboard by cleaning and lubricating it regularly.

Troubleshooting Steps


Locate the "Fn" key in the lower right or left corner of the laptop keyboard.

The "Fn" key typically has different colored text on it or the key itself is a different color.


Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.


To start with, take out each key. Use a small screwdriver to carefully pry each key by making it loose.

As they become loose, keys will simply pop off.


Also, take out the rubber piece present under every key. Keep the keys and rubber pieces in different containers.


Once you have removed all keys from the keyboard, you will have to clean the keyboard from the inside. Use cotton swabs or ear bubs and slightly dip them in water.


Avoid getting them too moist, as excess water can damage the keyboard. Meticulously clean the whole keyboard using moist cotton swabs, laying extra emphasis on key spaces.

Now, start cleaning keys you had earlier removed and kept in the container. Use foam rubber and lighter fluid to clean each key alone.


This will help in removing any sticky substance present on keys. Apply any household cleaner on these keys and let them stay for about 15 minutes. After this, wash all the keys properly using hot water and let the keys dry completely.

The small rubber pieces which you took out earlier and kept in the container have to be thoroughly rinsed in warm water, after you have sprayed a household cleaner on them. Soak these rubber pieces up in paper napkins so that they dry quickly.

To lubricate the keys, place all keys (facing top-down) on a flat surface. Apply mild lubricant from all sides, on all keys and leave them to dry. Avoid applying too much lubricant instead go for a light coat.

Similar to the manner in which you lubricated the keys, apply mild lubricant on the keyboard surface and let it dry.

Once you have cleaned and lubricated all the parts, carefully reassemble the keyboard. Begin with placing all rubber components on the keyboard.


Next, fix all keys in their respective positions cautiously securing the wire in these keys. Use your finger and press down all keys, one at a time, firmly so that they fit properly in the slots. That is it.


The complete process will take you a maximum of 2 hours. Cleaning and lubricating the keyboard in the above prescribed manner once a year, can prevent many such situations.


Pressing the 'Function' key along with the 'Num lock' key (Fn + Numlock) or press the 'Function' Key along with the 'Shift' and 'Num Lock' key (Fn +Shift + NumLock). This will disable the lock and consequently solve your problem.

This was all about solving your laptop keyboard problems that you can try out yourself. After trying all the above given options, if you still find the keyboard still not working, you will have to take your laptop to a service center to get it repaired


Touchpad Not Working in Laptop


Most modern laptops come with a touchpad mouse built into the computer.

If you've tried to use the touchpad and the mouse pointer on screen is unresponsive, chances are that you or someone else has accidentally disabled the touchpad using one of the Function keys on the computer.


To fix an unresponsive touchpad on your laptop, reactivate it using the Function key on the keyboard.


This process is different for each computer manufacturer.

Locate the "Fn" key in the lower right or left corner of the laptop keyboard.

The "Fn" key typically has different colored text on it or the key itself is a different color.


Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.


The key typically has an icon that resembles a touchpad with a finger touching it or a touchpad with a diagonal line through it.


Press both the "Fn" and touchpad Function key simultaneously to reactive the touchpad on your laptop.


Move your finger along the touchpad to verify that it works.

Press the combination at any time to disable the touchpad again.


Hope this helps

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Toshiba touchpad frozen!


Check for a switch for the touch pad.

Jun 15, 2017 | Toshiba Satellite(R) L655-S5115 Laptop...

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How do i turn on the scrolling on my acer laptop


To fix an unresponsive touchpad on your laptop, reactivate it by using the Function key on the keyboard and the Fn key.

This process is different for each computer manufacturer.
If unsure which Function key enables and disables the touchpad, try each one at a time and then
attempt to use the touchpad after each one.

A...Locate the "Fn" key of the laptop keyboard.
The "Fn" key has different colored text or the key is a different color.
B...Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.
The key typically has an icon that resembles a touchpad with a finger touching it or a touchpad with a diagonal line through it.
C...Press both the "Fn" and touchpad Function key at the same time to reactive the touchpad on your laptop.
Move your finger along the touchpad to verify that it works. Press the combination at any time to disable the touchpad again

May 13, 2012 | Acer Aspire 5100 Notebook

1 Answer

Describe your HP Pavilion dv9000z 17" Notebook Laptop PC PC Notebook Problem my internal mouse is locked, I dont know why and dont know how to fix it (I dont use an external mouse or keyboard). ...


Hi melissamhahn..
Try this solution to your problem
*************************************
To fix an unresponsive touchpad on your laptop, reactivate it by using the Function key on the keyboard and the Fn key.

This process is different for each computer manufacturer.
If unsure which Function key enables and disables the touchpad, try each one at a time and then
attempt to use the touchpad after each one.

A...Locate the "Fn" key of the laptop keyboard.
The "Fn" key has different colored text or the key is a different color.
B...Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.
The key typically has an icon that resembles a touchpad with a finger touching it or a touchpad with a diagonal line through it.
C...Press both the "Fn" and touchpad Function key at the same time to reactive the touchpad on your laptop.
Move your finger along the touchpad to verify that it works. Press the combination at any time to disable the touchpad again.
Note: Mac computers use "F2" to enable and disable the touchpad.
D. Sony Vaio Users: Start>Settings>Control Panel>Double click the Mouse icon.
Look at the top left hand side of the page, at the top and make sure that the "Tapping" box is unchecked, if it is checked then, you will uncheck it.
Please take time to rate me thumbs up

Sep 17, 2011 | HP Pavilion dv9000z Notebook

1 Answer

My keypad does not work. i dont no what is wrong with it i just turn it on and it did not work .i have a warranty on it so what do i do take it back to where i got it from ?


Hi xanahfranks...

To fix an unresponsive touchpad on your laptop, reactivate it by using the Function key on the keyboard and the Fn key.

This process is different for each computer manufacturer.
If unsure which Function key enables and disables the touchpad, try each one at a time and then
attempt to use the touchpad after each one.

A...Locate the "Fn" key of the laptop keyboard.
The "Fn" key has different colored text or the key is a different color.
B...Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.
The key typically has an icon that resembles a touchpad with a finger touching it or a touchpad with a diagonal line through it.
C...Press both the "Fn" and touchpad Function key at the same time to reactive the touchpad on your laptop.
Move your finger along the touchpad to verify that it works. Press the combination at any time to disable the touchpad again.
Note: Mac computers use "F2" to enable and disable the touchpad.
Please take time to rate me

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1 Answer

My loptop touchpad (mouse) had a problem, it's lock i didnt know how to open it again..


Hi
To fix an unresponsive touchpad on your laptop, reactivate it by using the Function key on the keyboard and the Fn key.
This process is different for each computer manufacturer.
If unsure which Function key enables and disables the touchpad, try each one at a time and then
attempt to use the touchpad after each one.
A...Locate the "Fn" key of the laptop keyboard.
The "Fn" key has different colored text or the key is a different color.
B...Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.
The key typically has an icon that resembles a touchpad with a finger touching it or a touchpad with a diagonal line through it.
C...Press both the "Fn" and touchpad Function key at the same time to reactive the touchpad on your laptop.
Move your finger along the touchpad to verify that it works. Press the combination at any time to disable the touchpad again.
Note: Mac computers use "F2" to enable and disable the touchpad.
Please take time to rate me

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Either the touchpad or control board is defective. If the ribbon cable was disconnected from the control board and the beeping stops it would confirm the problem. Since the keypad is unresponsive, that probably is the problem.

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