All of a sudden, my Symphonic cd/dvd player will not play anything. It makes a kind of clicking sound, and seems to be trying to play, but then I get an error message that says the DVD can't play. Earlier today, the movie would play, but the picture kept freezing , like it was pausing, and then it would start playing again. I went out and bought a disk cleaner and ran it, but now I just get the clicking sound and the error. Now it's making the clicking sound and sounds like it's trying to play a disk even when there is no disk in the device. What can I do?
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Re: dvd won't load
Open it and check for a broken part in one of the gears that operate the drive. if the unit is under warranty, take it back rather than try to fix it. either something is in the mechanical portion of the unit, or it is badly worn. i would suspect a broken part from the noise issue/ clicking sounds. the read head runs on a track and could be jammed up, unable to run to access the directory of the disc. inspect what you can get to, and hopefully that will be a simple fix. good luck mark
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take the lid off and try cleaning the laser lens with a cotton bud.its next to the small round platform that the disc sits on when loaded,and looks like a pale blue-ish round bead,about the diameter of a cigarette end...if the disc spins very slowly,on the other hand,its possible the spindle motor is faulty..dont bother with a cd lens cleaner,they are worse than useless!!
hope this helps,steve
I had the same "Cannot play" problem - happened suddenly, I don't think I was doing anything unruly at the time.
After checking repair (exchange) prices in excess of $250 from Sony, I decided to open the cover to see if I could see anything wrong - normally a futile exercise with electronics except that in the past I have cleared errant disks that have lodged themselves near the drive/player at the rear of the library.
Upon opening and watching the library try to load and play I noticed the drive itself was not spinning the disk once loaded. It would sit for awhile, thinking about it I'm sure, then would unload and load the next dvd, again failing to spin.
I thought okay, maybe try to spin the dvd while in the player to see if it's jammed or otherwise hard to turn. It was not hard to turn and spun freely. In fact, when I put my finger through the hole at the exposed side of the player at the hub to spin the dvd, clockwise, it suddenly started to spin - and play!
I put the whole thing back together to test and all seems to be working fine at this point. Not sure what would cause the motor to stop spinning and remain in that state through poweroff/on cycles etc. but I'm sure this is not the last time I will have trouble of this kind.
I would note that when replacing the library back in its home on the shelf, be careful not to tip the library, especially toward the player area because the disks will spill out of the carousel near the player and become jammed when you power it on and attempt to load. A final tip of the library away from the player area may clear this if you hear the disks rolling out of their slots and you don't want to open the top again (it's a darned heavy box when fully loaded).
it sounds like your dvd player just cant read the data on just those dvd'sdvd players are different sometimes,plus where you got those dvd's could be the problem.also if someone else burnt these dvd's it could be the software settings they were using,but if they were purchased from a dealer i would let them know about it.or you can try just those dvd's in another player.hope this helps.
You need to open top cover and look inside dvd player cd tray. Does dvd / cd disc spins or having loading problem because grrrrr seems mechanical problem. Let me know your finding to guide you further. Thank you.
Assuming that the problem was dirty lens, I think that you should try a cleaning disk (preferably the the brand recommended by your player's manufacture, if appropriate.)
Was the "clicking" sound a normal one, basing on your previous experience?
Make sure that all connections are properly done.