Technical Support, Instructions & Repair Service

SanDisk Sansa e260  MP3 Player

My mp3 player will not turn on, charge, or get...

shared by 15 users

posted by purearyan on Jan 05, 2008


i have a e260 sansa mp3. i just got it 12/25/07. i was listening to some music and some of the information on the song was wrong i was going to fix it. when i plugged it into my computer the mp3 screen went black and now it want turn on.
I have the same problem
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14 Other Users Have The Same Problem

Posted by lil_loca43 on Nov 22, 2008

no mine is a philips i was listening to some music den after like 20 min later i was going to listen to music again and i wont turn on and its fully charged!! man help me diz thing was expensive an i got it 4 ma birthday!!!!!!!!!!

Posted by la_traviesa_ on Nov 09, 2008

the mp3 wont turn on after i already chrged it

Posted by m-aide on Nov 06, 2008

why is it that when i turn on my sansa mp3 player the screen is black?

Posted by fairlane_92 on Nov 01, 2008

My Sansa mp3 will turn on and the screen says, "SanDisk" and it flashes, and then after about a second the whole thing goes white and it repeats the process, over and over again.
This means I can't use at all, and the only ways to turn it off are to put it on Hold so it says "Keys Locked: System Shutdown" or to take out the battery.

Can someone help me? Otherwise I think I'll have to buy an iPod. Ehhh.

Posted by Guest on Oct 27, 2008

Had the same problem, player turned off after low charge, then it wouldn't turn on and showed no reaction when connecting it to my PC. As described here I held the power button for one minute, then was able to turn it on normally and charge it via PC connection.

Best Solution

posted on Oct 31, 2008
FixYa! (100)

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
use a hard wipe tool
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Best Solution

posted on Aug 20, 2008
FixYa! (100)

Guest

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Holding down the power button definitely works! I held it down for about 30 seconds, and then just pressed it. And what ya know...it turned on!
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Best Solution

posted on Feb 22, 2008
Helpful (85)

millerjr99

Rank:Apprentice Apprentice
Rating: 92%, 20 votes
I saw it mentioned somewhere else....hold down the power button for about a minute. It should come back to life. It just worked for me, after I paniced a little, of course!
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Solution #4

posted on Oct 10, 2008
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baway89

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please i need help, my sansa disk is off or on i do not know i just see the blue light in the square and it does not play nothing, the screen is just black??????????
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14 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Sep 02, 2008

I held it for 5 minutes and let go like it sead & it works now

Comment by Guest, posted on Jul 29, 2008

was listing to songs in car when it was finnished with album it turned off never to come on again, pluged it in to my computer it does nothing!

Comment by Guest, posted on Apr 14, 2008

I am having the same problem, was playing fine on the way to work today, tried to charge it about ten minutes ago and now nothing will not turn on computer doesn't recognize that it's attached.

Just as I am typing this and holding power button for at least a minute and nothing was happening, I released the power button then waited about five seconds and pressed it again voila the unit powered up, not at the spot I last left it playing but it has returned to life.

I've just plugged it into my computer and it has some response, and is recognized by the computer.

Thanks :)

Comment by Guest, posted on Mar 30, 2008

my mp3 keep saying battery is too low system shutdown

Comment by Guest, posted on Feb 24, 2008

player will not turn on

Comment by kandiie, posted on Feb 21, 2008

plugs in but screen is black... the blue circle lights up but doesnt charge.. screen it blank and shows its not plugged in

Comment by LunaLeska, posted on Feb 17, 2008

It says "connected" but it refuses to charge! Someone please Help!

Comment by Guest, posted on Jan 10, 2008

Different mp3 player, exact same scenario. Just calibrated it (Nike+) yesterday (Jan 9th) and now it won't turn on or charge, etc.

Comment by MissRisx3, posted on Jan 06, 2008

mine too! im going to return it tomorrow
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