I turned my Dish 625 DVR on 01022008 and found that all my recorded programs and all my scheduled programs were gone. I had the maximum number of hours available to record and nothing else. What happened and are all the program lost?
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Re: All recorded programs lost
When tech support says they've never heard of a problem like this they are either inexperienced or lying. there was most likely a small power surge that caused it to reset like that. if the problem persists, insist on a replacement reciever and consider getting a computer surge protector with a small battery back-up.
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It sounds like you have timers setup to record on the 625 receiver. To delete the timers, press the DVR button on your DISH remote 2 times. This brings up the "My Recordings" screen on the TV. On the right side of the screen are several buttons. Move to the "Schedule" button and press select. This takes you to all the timers on the receiver. Go to the first timer you want to delete and then press select on the remote. Now you are on the "Timer Event" screen. Move to the button "Timers" and press select. Now you are at "Timer Schedule". Move to the button "Delete" and press select. This will delete that timer. You need to do these steps for all timers you want to delete. I hope this helps.
It is not possible due to incompatibility, All dish VIp seris recrvs can utilize an external hard drive but is still different format styles from a pc. it will erase all your porgrams whenh you move it from device to device. at this time the USB ports are disable on the 625 DVR.
Assuming that there is no loss of signal detected by the system and an 015 message being presented onscreen and that you have adequate record time available than your hardrive in the receiver is almost gone. You will need to have the receiver replaced. When this is done you will lose all recorded programs. The Dish Vip series of receivers offer a USB port that can be used to either expand the recording capacity of a DVR receiver with an external hardrive or if you get a non dvr unit e.g. 211, 222 you can eliminate the DVR fee each month by turning the option on for the external hardrive at a one time fee of 39.99. This will save you money by not paying the dvr fee anymore and alleviate having your recordings being lost if the receiver ever goes bad. I hope this assists you and thanks for using Fix Ya.
You can accomplish this by either going to the specific TV and selecting the record option at the time the program is about to come on or you can press menu-8-5 and change the record preferences. You can either set the DVR to record programs to the TV2 location by default or TV1 by enabling the record plus feature. In dual mode without record plus enabled all programs you select to record default to the tuner you are viewing e,g, if watching tv1 and selecting to record a program in the future it will record to the tv1 location.In single mode all recordings default to tv2 so you can continue to watch live tv from tv1. I hope this answers your question and thanks for using Fix Ya. Let me know if I can further assist you.
usually hard drive failure boils down to files not opening succesfully, or a random internal failure, not a physical issue with the hard drive, however because dish network repairs these issues on a large scale the fix is to wipe the software and start over which means all recordings are lost, unfortunately recovering these recordings is basically impossible... if you often record things which are imperative to your business i would suggest getting a 622/722 dvr which will allow you to download these recordings to an external hard drive via usb, you will have unlimited use uploading and downloading programs for a one time fee of about 40$