Sony Vaio laptop will not bootup after seeming to encounter malware or virus from a bad site. I got a security message that a site is attempting some negative action to my computer. Tried to prevent this but system crashed and since then have not been able to boot up. When attempt it goes through a loop and ends up back on the 5 bootup options of safe mode, safe mode with networking, safe mode with command prompts, last good configuration and normal mode. Can not get it to bootup to rerun my anti virus software or spybot etc. Is there a way to get out of this loop?
Comments:
Nov 07, 2009 - I already have antivirus software on my computer. Is there a way to activate it so that it removes the virus instead of having to reinstall the system or get a boot antivirus
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Start
your PC and press F8 several times until the boot menu comes up. Then
select "Safe Mode with Networking". Now get some or ALL of the FREE
programs below.
Go to www.download.com type malwarebytes anti-malware and install ccleaner, run cleaner first, and run a full scan with malwarebytes, and defrag your hard drive.
You can download the device drivers from the Sony WEB site. Select your model notebook and the Windows XP or Vista drivers you require.
Please click on this link to the Sony support WEB site :- http://esupport.sony.com/US/perl/select-system.pl?PRODTYPE=1,24,72&DIRECTOR=DRIVERIf you get the Malware message, ignore it and download the drivers. After installation then scan the Sony for viruses.
Try booting up the computer in safe mode with networking. If you can get it to boot up then see if your anti-virus scanner will run. Sometimes viruses will disable the anti-virus when they damage your computer. If your anti-virus will not run in safe mode then you will need to try and do an online scan. You can go to www.trendmicro.com and use their free online virus scanner called housecall. It is a very good scanner and should remove the virus. After the scan is complete and if a virus is removed you will need to do this step before your re-boot. Go into the control panel and find the system restore settings and disable it. This is critical because the virus can install itself into the system restore and will re-install on the computer from there if system restore is not disabled. Then reboot the computer and if it boots up without a problem run another scan with the virus scanner. Then re-enable system restore. If you are unable to boot into safemode then the windows installation is corrupted by the virus and I reccomend that you do a format and re-install of the OS. If you try and do a repair the virus will still be there when you complete the repair. Let me know if you have any other questions.
when you start click on F8 and try to go to the prompt C; and go to the root directory and see if you have a very large file that you do not know delete that file and try again and see
I am thinking that you may have a virus or malware that has infected your system to be getting this type of problem. Go to the following sites and download and runs these apps. in an attempt to find and clean the system.
Ruun this next program and perform a quick scan, show the results when scan is complete and delete everything it finds.
This next app is a free anti-virus that just needs you to register it once a year...that's it. install this program and when it asks to perfrom a bootup scan, answer yes, that way this program will scan your hard drive before windows actually loads, that way all files will be scanned.
copied the corrupt system file (windows directory\system32\config\system) into a temporary directory, and copied the default microsoft backup (windows directory\repair\system) over the corrupt file. http://www.computing.net/security/wwwboard/forum/16358.html
×