Color tank isn't installed --- but it is!

Printer messages can be very confusing at times. Based on what's written here, I understand it to mean that you have the option of printng without the color ink tank needing to be installed, and clicking 'Cancel' allows you to do so. Is this correct?

Is this message appearing because the ink tank is missing, or because the printer cover is open? Or both. Is anything preventing the printer cover from closing properly? Have you tried performing a Self-test/Nozzle Check?

Here is some important information. Check that none of these exist, or have taken place:

• When a tank is replaced, the ink counter must be reset.
• Use an ink tank within six months of its first use.
• Once an ink tank has been used, do not remove it from the printer and leave it out. This will cause the ink tank to dry and the printer may not function properly if it is reinstalled.
• Color ink consumption may occur even when black-and-white or grayscale printing is specified.
• Color ink is consumed in the head cleaning and deep cleaning, which are necessary to maintain the printer's capabilities.
• When a tank is empty, replace it immediately. Printing with no ink in the ink tank may cause problems and, the Low Ink Warning dialog which tells the exchange time of an ink tank cannot be indicated properly.

Hope this helps.
Randy

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Make sure that all tickers are off from the tank and clean the housing good and run self clean first and reset the printer