Question about HP OfficeJet 6110 All-In-One InkJet Printer

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HP officeJet K series scanner failure power off and on again

Anytime You try to fax or copy anything it will say scanner failure turn power off then on again.
After doing this many times and it still continues to show error and will not copy anything. Tried holding down the cancel and enter button and that did nothing

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  • Anonymous Mar 13, 2008

    I also am having the same problem I disconected the printer power source from the power strip and plug it direct into a outlet the I made a copy succesfully then I tried to scan an article but it didn't work so I have to investigate things nore.



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The "Scanner System Failure" error occurs if the scanner bulb is not heating to the correct temperature or there is some other issue with the scanner hardware

Please follow the below given instructions to resolve the issue.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Hope, this solution would work for you.


Posted on Jan 06, 2008


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