Question about Creative Labs ZEN V Plus MP3 Player

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2 gb zen v plus

I bought my son a zen v plus 2 gb last Christmas, and he went to turn it on and there was only a black screen. It plays songs fine, but there is just a pure black screen so its very hard to navigate through. I tried alot of times to reset it, and nothing works. Please help me out. My email address is

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Re: 2 gb zen v plus

You need to RMA (return to manufacturer) that ASAP.

The warranty is very short and you should still be under the warranty period. goto and request that RMA as soon as possible.

I had to do that with one of my other creative players. They will give you the shipping info and you ship it to them with original recipt and they will fix it for free (if it is under warranty)

Posted on Jan 06, 2008

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I bought one of these for my son this Christmas and it's been nothing but problems.

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