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Can't turn off mute on panasonic phone

I can't get my phone to turn off the mute command

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Re: can't turn off mute on panasonic phone

[Mute /Auto Answer] is a dual function button.
Mute flashes when it is on and Auto Answer lit solid. Both of these features toggle on and toggle off. Auto Answer will turn on and off during the on-hook condition. Mute is employed during call.
If these lights are not associated with the Mic working, you may have a bad set.

Posted on Jun 27, 2008

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When i receive calls, I can hear them but the caller cannot hear me

Find the Mute button and turn MUTE back on. It cuts off the microphone so you can talk in private to someone without the caller hearing.

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i have panasonic model kx-tg3531bx instrument after dialing anumber while pressing talk - mute -appears preventing voice communication .solution?

Oct 22, 2010 | Panasonic KX-TG5632 Phone

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Someone turned on the mute and know when someone phones in the phone doesn't ring.

Rather than rehash the manufacturer's language, here is a link to the full manual for your phone. It should answer your question, and you can print it for future reference. The MUTE function is discussed on page 24.

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The generic instuction for mute on almost all phones is *6 (star followed by 6). To un-mute just press *6 again.

There may be a specific command for your phone, but I'd be surprised if this does not work.

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I would think either your mute or your headset feature is activated. Mute button is obvious and the display should say mute. The headset also should have an icon on the display however you may have to turn it off in the MENU screen. .


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Is there an 'M' on the display? If so, that means it is in 'meeting mode.' All you have to do is press and hold the star key (*) and that will take care of it.

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1 Answer

Mute - Turn On??

Welcome to Panasonic :-)

The mute button works when you have a speakerphone call. That means SP-PHONE pressed and press MUTE and it flashes to let you know it's on mute.

Maybe software version 9.0 will fix the mute to work on handset calls.....


Jul 15, 2008 | Panasonic KX-T7731 Corded Phone

1 Answer

Panasonic Phones are on mute and will not work

The following is generic for most cordless phones:

Did you check to make sure that the phone is not in the intercom mode? If this phone has a base station speaker phone, make sure it is not on mute. Some of these phones have a fax connection. Make sure your phone line is not accidently pluged in to the fax section. Also if the phone has a fax monitoring feature check the the setup menu that the fax is not enabled. If the phone has an answering machine mode, make sure that this feature is turned off.

In the worse case:
There may be a defect in the X-Mit section of the phone. I would suspect the fault to be in the base.

Jerry G.

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