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Dyson 07 floor height adjuster not working

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  • eredluin49 May 04, 2008

    Height adjustment isn't working after belt was replaced by vacuum store. It's too high to brush the carpet. Help!!

  • Brian Kossman May 11, 2010

    It is an automatic height adjustment. What is the reason you feel the machine is not adjusting?

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1 Answer

When using the hoover it doesn't seem to adjust it's height automatically i have to either put some pressure on the front plate or turn brush off which sometimes seems to work, i have checked filters renewed both the handle hose and the hose under the plate as they both had holes in, but it still hasn't improved

Posted on Feb 24, 2008

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Posted on Jan 02, 2017

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1 Answer

Just got my my dyson small ballvaccum and it will not work on our thick carpet.


You may have to purchase a vacuum that has the capability to adjust the height for different flooring

Sep 19, 2017 | Dyson Vacuums

1 Answer

How do I adjust height for carpet brush on DC28 Dyson animal?


Hi Laura, it's Jack at Dyson

DC28's selector pad (located by the red on/off switch) allows you to select the correct height setting for the particular flooring you're cleaning. Patented Dyson Airmuscle technology will then raise or lower the rotating brush bar within the cleaner head to the correct level for optimum performance, or shut it off for cleaning bare floors or delicate rugs.

adjust-height-carpet-brush-dc28-dyson-oxwm34v2ww5haas3o0iwr05r-1-0.jpg
I hope this helps, but if you have any further questions or if you're having difficulty with your DC28, you're welcome to get in touch directly. You can reach our experts by emailing askdysonUS@dyson.com

Mar 01, 2015 | Dyson Vacuums

1 Answer

The Dyson DC25 grips new carpet. How can I adjust the brush height


Hi there, it's Jack at Dyson.

Like most Dyson upright vacuums, DC25 is engineered to adjust automatically to different carpet piles, without stopping to adjust any fiddly levers or dials. You can also turn the rotating brush bar off to clean hard floors and delicate rugs - just press the silver brush control switch next to the red on/off switch.

If you're having difficulty using your DC25 on a particular type of new carpeting, we'd recommend checking directly with the carpet manufacturer for their advice. They should be able to recommend the best way of caring for this flooring.

For any additional assistance from our experts, you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 10, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

We love our Dyson DC25 Animal but we just got new carpet and it's like pushing furniture around the room. I know it doesn't have a height adjustment but is there any other option?


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty using your DC25 Animal on this particular type of carpeting. This sounds unusual especially as it worked effectively on your older carpeting. As DC25 is engineered to adjust automatically to different floor types and pile heights, there is unlikely to be an issue with the vacuum itself.

It may be worth checking directly with the carpet manufacturer for their guidance on caring for this specific type of flooring. Manufacturers will sometimes recommend vacuuming certain types of long-pile or delicate carpeting with the motorised brush bar turned off.

If you'd like any further guidance from our experts, you can reach us by calling the Dyson Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

May 11, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

Height adjustment plate carpet


There is not a height adjustment plate on the vacuum. There is a bottom plate which is the part that glides across the floor. It has three plastic screws which you turn with a large screwdrive or a coin to remove the bottom plate.

Sep 17, 2013 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

My dyson vacuum adjustment height is not working


Hi there,

Your DC07 is engineered to automatically adjust to different carpet piles and floor surfaces. If you're concerned that it doesn't seem to be doing this as normal, please follow the steps shown in our online support guide to make sure everything is correct with the machine:

http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_US


If you're still concerned about your Dyson after running through the troubleshooting guide, please get in touch with us directly so we can help - you can call us free on 0800 298 0298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Nov 05, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

The brushes seem to stick and it is hard to push the dyson 07 along


it sounds like it is sucking it self to the floor. you may need to adjust the height adjustment for the head so it rides a little higher and wont stick to the carpet.

Oct 07, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

How do i adjust the brush height on my dyson dc15 ball


The brushbar pivots, you can't manually set the height of it. It moves along with the contour of the carpet or floor that you are vacuuming.

Jun 26, 2009 | Dyson DC15 All Floors - The Ball Bagless...

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