Compaq Presario 5000 PC Desktop
Problem for Compaq Presario 5000 PC Desktop

Hi all, i want to delete 2 user accounts off my pc




By glenn.s on Nov 07, 2009

" "
hi all, i want to delete 2 user accounts off my pc however i'm not an administrator and the screen keeps telling me to type admin password for the accounts i want to delete which i don't know.my pc is a compaq presario 5000 running vista home basic any help would be grateful as i am locked out of doing things on my own pc!!

Solution #1

posted on Nov 07, 2009
Not Rated)

parrotheadpc

Rank: Guru  Compaq Computer Hardware  Expert
Rating: 89%, 543 votes
First take off the side panel to get a clear view of the motherboard. Look to the lower right hand corner and see if there is a yellow buttonmarked CMOS. If there is, push it for ten seconds release and reboot. If there isn't, look for a three pin jumper socket marked CMOS, there should be a jumper plug sitting on two of the pins to short them out. Power down the computer, move the plug over to the reset mark, should be one pin over. reboot the computer. power the system back down and move the jumper back to its original state. reboot the computer and try to access the user accounts. It may still ask for a password, just hit enter. and try to get in now. If you can, sign in under one of the administrators accounts and go to your user name and make yourself an administrator, then delete the other accounts as you see fit.

Pull off the side panel, the reset button is on the mainboard in the lower right hand corner, yellow button marked CMOS. Push and hold for count of ten.
start the computer, then you will have to set the date and time in the BIOS.
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