Question about Maytag Neptune Washer

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Stops between cycles

I have a maytag neptune mah3000aww washing machine. The machine stops between each cycle. I must push start to get it going again

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  • G-Mike Jan 05, 2008

    What's a motor kit?

  • G-Mike Jan 06, 2008

    where can a Part# is12002039-motor conversion kit be found or purchased?

  • G-Mike Jan 06, 2008

    OK, I ran the motor & Motor control test, and the Motor Phase Test. Both tested fine. ANY MORE SUGGESTIONS?

  • G-Mike Jan 06, 2008

    Now I've ran the Motor & Motor control test the tested fine. Then I ran a motor windings test. All tested ok. Now I lost as to what to check next, any suggestions?????//

  • G-Mike Jan 08, 2008

    OK people, upon really close inspection with a magnifying glass of the machine control board I think I've found the problem. The Q3 Triac is burnt. Not the Q6 which goes when the R-11 burns but the Q3.



    I plan on replacing this component a see what happens. I'm also presuming it's the same MAC97A6 (400 volt). Some where I read to replace it with the NTE 5657 which is the same but 600volt instead of 400volt.



    I will report on the results, Thanks for you help and continued input!

  • Anonymous Feb 19, 2008

    I have the same problem with my Neptune MAH3000AWW. Purchased 1999. After 6 to 8 weeks of this and it getting worse it is almost as though when the motor stops then tries to start again it just hasn't the power. When I push the start button it tries to start then I hear a "click" then I have to push start again. Sometimes 7 or 8 times before it gets going. Sometimes I have to advance the timer slightly then start it. Is it possible the motor is weak and at heavier loads just can't get going? The door definitely is staying shut and r11 is good. I've cleaned the water inlet screens, even replaced the start/stop switch. It is just getting worse.

    Richard

  • 53Ardy Feb 19, 2008

    I have the same problem with my Neptune MAH3000AWW I bought in 1999 The motor stops in any part of the cycle. The door stays latched. R11 is good. I've cleaned the water inlet screens, and even replaced the start/stop switch. It is just getting worse. It started about 3 months ago. At that time it would do this once in 5 loads. Now you must stay with it at least 3 - 4 times a load and on heavier loads 20-30 times. During the cycle it happens as soon as the motor stops in one direction and tries to start the opposite direction. It is as though the motor just hasn't got the power to take off. Sometimes I have to advance the timer very slightly to get it started other times just repeated depressing the start button and it will finally take off. Is it possible the motor is overheating and tripping a circuit?

    Ardy

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I had the same problem a year after I installed a new control board. I found the relay on the control board to have a poor solder joint (it cracked in two places). I soldered the relay with additional solder and it has been working fine now.

Posted on Jan 07, 2008

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Sounds like a bad motor control board. It is located at the front rt bottom and will probably show a burnt spot in it or the fuse will be blown. You must replace motor kit.

Posted on Jan 05, 2008

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  • Douglas Woods Jan 06, 2008

    if that is the problem you have to replace motor and motor control board-Part# is12002039-motor conversion kit

  • Douglas Woods Jan 06, 2008

    repairclinic.com

  • Douglas Woods Jan 07, 2008

    Is the door locking

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Posted on Jan 02, 2017

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SOURCE: My maytag neptune MAH3000aww washing won't go into

most common issue with these is the door lock assy. You need to remove the control panel and check the R11 resistor on the board most likely it will be burnt. This was a common issue a few years back. If the R11 resistor is burnt you need to replace the door lock AND control board or your problem will occur again.

Hope this helps _MJ_

Posted on Jan 31, 2010

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