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HP Photosmart C6180 All-In-One InkJet Printer
Problem for HP Photosmart C6180 All-In-One InkJet Printer

The screen on the printer does not have the




By jimrichmond0 on Nov 07, 2009

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The screen on the printer does not have the menu...it has a strange code--83C00020. The power button does not turn the printer off. I have unplugged it and that doesn't solve the problem either. Is there a way to reset the printer?
Comments:

Nov 09, 2009

- Thanks for the advice. Sorry to say, it hasn't solved the problem yet though. However, there is progress. The HP logo is now on the screen instead of a random code and the printer is re-booting...unfortunately, it has been for about 12 hours! I will try a few more ideas. thanks again

Solution #1

posted on Nov 07, 2009
Somewhat Helpful)

edmacias

Rank: Guru 
Rating: 91%, 24 votes
Hi,

Lest try 2 things:
1. Unplug your printer and leave it for 10 sec before reconnecting the power chord.

Assuming that didn’t work:
A) Turn the printer off
B) Hold down the “Ok” button and the power button.
C) Keep pressing both buttons for 5 seconds and then release.

If the printer recovers, please come back and grade my advice J

Cheers,
Ed
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