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Ice despenser Why has my ice dispenser quit giving me cubes. Even though the cube button has been pushed repeatedly I still get crushed ice instead of cubes. I have a frigidaire side by side. Thank You Sandy

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Re: ice despenser

Your refrig has a solenoid that opens and closes a flapper in the bucket to bypass the ice crushers look on the bottom of the ice container and there is a brass rod that is bent at the end. if yo will find where the end of that rod inserts into the dispenser motor inside the freezer there is a saddle that has most likely frozen in the up position. you can use a hair dryer to warm the area up and pull the saddle back to the down position. its kind of hard to tell you with out pics but hopefully you get an idea of wht i'm trying to describe..

Posted on Jan 07, 2008

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Hello friend, thank you for your post!

I understand that you are receiving crushed ice even when you request cubed ice. It could be an issue within your control panel or solenoid. Since it could be any one of these under lying issues I would recommend having a technician come out to properly diagnose your appliance. Hope this is helpful. -Matt

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My samsung rfg297aa dispenses crushed ice whether its set on crushed or cubed. why will it no longer dispense cubes?

This answer probably comes too late for you (you posted the question 9 months ago), but I want to record it here for posterity, since I had the same problem, and searching on Google for it brought up your question.
Anyway, I managed to fix this very problem by removing an ice cube that was wedged in the ice dispensing mechanism. The way this unit works is that it pushes the ice cubes through the mechanism, which always rotates the "crushing blades". When you select "cubed" ice, a lever opens up the exit chute wider, which causes the blades to simply push out the ice cubes as they pass through. When you select "crushed" ice, the lever closes the "exit" for the ice cubes to be narrower, so that the ice cubes can't be pushed through by the blades, and instead get crushed by them. I had an ice cube wedged in there that had the same effect of closing the exit to be narrower. Removing it fixed the problem.
You might want to collect all the ice cubes that have accumulated in the ice bucket in a container, empty the ice bucket, clean out the mechanism from any obstructions, and then put the ice cubes back into the ice bucket.

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1 Answer

Dispenses crushed ice instead of cube ice

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We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.

We found that there is a little lever on the inside of the door, on the lower right behind the ice bin, which freezes in the down position. This is a literal "freeze up", as a block of ice forms in the little well under this switch and eventually freezes the switch in place. Since the switch needs to go up to provide cubed,.. we only get crushed. On 3 separate occassions we've thawed and chipped out (carefully) this little ice dam and gotten cubed ice capability back for a few weeks. At which point it freezes again. I have no idea why water collects there in the first place.

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That means that the evaporator fan system that releases the the ice cubes is not working.

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1 Answer

Ice despenser

will it still dispense the whole cube?theres a brass rod under yourice bucket, remove bucket and check that rod, should be spring loaded and have a little bit of action(youll see it move a flap in front of bucket as its twisted, if so make sure the bucket is being reinstlled correctly, try the dispensor w/o the bucket installed at all, open the door trip the switch with one hand and depress the plunger for both crushed and cubed and check for the motor to turn

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