Question about Sony Playstation 3 (PS3) Console

5 Answers

Will not load games

Playing fine one day, everything starts up fine next, but will not recognize any games on disc or blu ray movie. I can play a downloaded game (Pain)

What do I do.

Posted by on

  • 18 more comments 
  • Anonymous Jan 05, 2008

    Have the same problem....playing one minute....stop for a hour come back to use an again and nothing will work.....until not even 2 months old....really blows....Sony did not design a user friendly unit....nothing works

  • pissedps3guy Jan 06, 2008

    I finally called sony. The tech said the laser is probably bad. had the unit for one year, gave me a courtesy extension of the warranty, they will send a replacement unit. Not too thrilled with waiting for a month.

  • caber1 Jan 13, 2008

    Mine reads only games from ps2 and no way to read any game for ps3

  • Anonymous Feb 20, 2008

    I was playing for a minute then nothing at all.I guess they got thier money and they still have us can't live with out the new GAMERS.This is pretty _u_ked up.Mines is less than a month old.I have tried cleaning the disc and resetting that didn't help either.I took it back in the middle of typing this statement.Got me a new ono we'll see how long it will last.1-30-08 purchase date.

  • Anonymous Feb 20, 2008

    games will not load or when they do it will freeze

  • Saintcorvil Apr 08, 2008

    My PS3 will not load anything (games or DVDs)

  • ps3 guy Jul 01, 2008

    i jus bought a new 80gb ps3 a few days ago,it loaded games an dvd's the first couple days and now thir taking forever to load....can anyone help???

  • Anonymous Jul 09, 2008

    Same problem. I had my ps3 since December 07, won't load dvd or video, called sony. The person on the phone said they needed a copy of the original receipt and if I didn't have it then I would have to pay 140.00.

  • Anonymous Jul 22, 2008

    games will not load

  • bluesandpool Jul 27, 2008

    Have had my ps3 for about a year and a half. One day it froze on me twice then nothing. It will not recognize any disc, game or dvd. To fix the problem I plan on bashing it with a bat and then buying a xbox 360.

  • qbmf Aug 26, 2008

    same friggin problem will not load or sometimes even recognize there is a game in the console at all!

  • joni0yo0 Dec 04, 2008

    ps3 wont load any games

  • Anonymous Dec 18, 2008

    it will show roatating disk at top screen but wont load

  • Anonymous Jan 03, 2009

    I have the same issue - perhaps xbox is the solution - I hear they do not have these problems

  • jmlomonaco Jan 06, 2009

    My sons ps3 will not load games. icons come up on the screen and nothing happens.

  • Anonymous Jan 21, 2009

    i also have this problem , and i only purchased it in december .

  • phenix134 Feb 01, 2009

    won`t load the games.i have lots of tickets and am playing[or was]for higher ticket prizes. but, how do i do that when the d---n thing won`t load?

  • lyndseymc Apr 06, 2009

    i have the same problem it does not load games or dvds seems a lot of people are having the same problem. sony dont want to know

  • Hootsy Apr 06, 2009

    my son has had the same problem, this is our 2nd time around with a different ps3, the first one they replaced with a refurbished one, and now that one is doing the same thing. Both players lasted less than a year...and now sony wants me to send them 150.00 to repair it, maybe...this is ridiculous. I am not impressed with their customer service...

  • Anonymous Apr 30, 2009

    having a hard time connecting to the EA servers for NHL09



5 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I'm having the exact same problem. Just finished CoD4 and now it will not load anything. Not even regular DVD's

Whats the FIX?

Posted on Jan 22, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Have the same problem with 60gb first gen, after 18months using it! and warranty it's only 12months... sony sucks!!!

Posted on Nov 24, 2008

  • basim213 Jan 24, 2011

    hi I had the same problem and I could solve it for just £15,,, go to any ps3 game shop and buy a blu-ray disc lens cleaner,,, if you insert the lens cleaner disc,, dont expect your problem will be solved from the first attempt ,,, just insert it and when the icon on the top left at TV screen stop rotating,,, eject the disc and insert it again ,,, I did this for 20 times till the lens got cleaned and i was able to play game,,, I also had to format the whole system to make sure every thing is alright ,BUT DO NOT forget to save or back up your saved data before formatting. hope this help Close


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I am having a problem with my 80 gb ps3. the games take for ever to load, if it even loads at all. also i can not turn my system off with the power button, to turn the system off i have to use the switch in the back. then when i turn the system on it resets all of my settings time, date, input everything. I have had my system for awhile now and never had the problem before. every time i ask someone about the problem the keep telling me to rest the system by holding the power button down, but like i said before it is resetting itself. HELP!!!

Posted on Jun 23, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert whose answer got voted for 20 times.

  • Expert
  • 182 Answers

I'm having same probs but when i phoned sony they said to me it was happening to thousands of ps3's, and that they had a patch coming out wed 8th of jan that would fix the problems people are experiencing. they said they would normally send a new (recondtioned) ps3 but because the patch was out this tuesday it would be quicker waiting for patch. this is my second ps3 but when i got it replaced last time it only took 2 days for the exchange unit to come and i thought it was an excellent service compared to my xbox 360

Posted on Jan 06, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 263 Answers

Http:// this is the trobleshooting page for your ps3 follow instructions fixya rate

Posted on Jan 06, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Playstation 3 not playing games but will play blu ray discs

Make sure that your firmware is updated correctly. Also make sure the games are the correct region for the unit you're playing on. You may have an incorrect region setup on the PS3. PS3 games are region locked, either being PAL or NTSC. If the PS3 is set to read PAL (by being set to a region that is PAL, like the UK, Europe, and Japan) it will not read or play an NTSC disc.

Misconfigured or corrupted firmware installations can also cause this problem. Furthermore, pirated games will not play, because they do not have the appropriate security key on the disc.

You can try testing this by creating a new profile on the PS3 and trying to play the games. If you can play them with the new profile, then there is a corruption with the old profile. If you can't play them in the new profile, then it could be the firmware.

Lastly you may have a blown drive. Most PS3 games are dual layer blu ray discs capable of storing large amounts of data. The blu ray drive in the PS3 uses a sequenced dual laser to read the game. If one of the laser emitters has blown, it won't read the game correctly. However, since it doesn't use both emitters to read blu ray movie disks or dvds they'll still play correctly.

Oct 04, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 will read blu rays but not games

Your drive is starting to go, get it repaired soon before it goes completely.

Mar 03, 2013 | Sony PS3 PlayStation 3 80GB Blu-Ray Game...

1 Answer


The Blu Ray Laser is wearing out. This is a common issue among the newer video game consoles. The laser is constantly lighting up to read the discs while you are playing your Playstation 3 whether you are playing games, Blu Ray movies, or DVD movies. Eventually the laser will burn out. As it starts to wear out, first the games or movies will freeze. After a while, it will not read Blu Ray at all. Finally it will quit reading anything. You can find lasers at the following website starting at $49.95. The same website also performs repairs of the Playstation 3 console:


Apr 20, 2011 | Video Game Consoles & Games

1 Answer

Our Blu-Ray player has a lot of problems playing Blu-Ray disks. Sometimes it doesn't load at all and sometimes it stops in the middle of the movie and we can't get it to reload the same disc. Lately we've...

Yes I would replace it, the laser pickup assembly is showing early signs of failure, it will often play the regular dvd movies because there is less demand on the laser tracking system. The cost to replace is cheaper than repairing the unit.

Jan 23, 2011 | LG BD550 Blu-Ray Player

1 Answer

My Panasonic DMP-BD655 won't read any discs. I was fine a month ago but hen it wouldn't read Blu-Ray discs, but would still play DVD's. It stopped playing DVD's about 3 days ago. I have upgraded the...

Ive only had mine for 2 months and it just stopped playing dvds all together. I had a brand new dvd playing, went to switch it to another new dvd movie and it wouldnt read it or any other dvd Ive tried. I havent tried a blu ray disc yet.

Jan 02, 2011 | Panasonic DMP-BD30K Blu-Ray Player

1 Answer

My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...

f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:…

Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.

Okay, here is your Disc Troubleshooting page for the UK:…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 not playing blu ray movies or PS3 games. Sometimes it doesnt even recognize game and then sometimes it may start game but then freeze. However, it is still playing PS2 games just fine. help please =)

its your lens you can buy one off ebay it kind or alot of work to take apart everything thats what mine did i put new thermol paste on the heat sinks that did not work then i bought a new lens works fine now you tube how to do it all i know nothing on how to fix it youtube has bunch of videos

Dec 31, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 not reading discs!

what is wrong is when you got the blue ray set up it was probly set up diff.if it is not reading games or movies then you eye is scrached.the eye if u dont know is what reads everything

May 27, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 will not play Blu-Ray movies or Video Games any longer

I had the same prob. Did a game freeze on you and you turned off from the back of ps3? If so it probally fried the blue ray and only plays dvd's and ps2 discs. if in warranty call sony

May 13, 2009 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

3,112 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1527 Answers


Level 2 Expert

219 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides