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Problem for Western Digital My Book Essential 1TB External USB 2.0...
Unable to open after initial "set-up".
By hichappells on Nov 07, 2009
I bought this product, plugged it in, followed the "set-up" prompts (5 hours), closed the computer down and unplugged the WD external hard drive. The next time I tried to get on my computer (with the external hard drive unplugged) it says there is an error with loading, send or don't send to microsoft, and said something about a problem with the IP address- unable to verify. No previous problems with the computer. What should I do? Thanks
Solution #1
posted on Nov 07, 2009
When unplugging or removing external storage devices there is usually an icon in the lower right bar that is for "Safely Removing" devices.
Before shutting down WITH THE DEVICE INSTALLED you should click on this and remove the device IF you intend to start the machine without having it connected.
At this point, try to power down and reconnect and restart to get back to where you were.
Before shutting down WITH THE DEVICE INSTALLED you should click on this and remove the device IF you intend to start the machine without having it connected.
At this point, try to power down and reconnect and restart to get back to where you were.
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