We have a side by side whirlpool gold refridgerator with an ice dispenser in the door. The unit has been producingice fine for the last three years. It has now quit making ice and appears te problem is it is not filling the ice maker tray with water.
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WAS IT LEAKING FROM INSIDE THE FREEZER OR FROM BOTTOM OF FRIDGE? ONCE IN A WHILE YOU NEED TO TAKE OUT THE ICE BIN AND DUMP ICE OUT AND CLEAN IT. HOW CAN THE ICE MACHINE OVERFLOW WITH ICE WHEN THE ICE IN THE TRAY WON'T BUDGE? NEED CLARIFICATION. SOUNDS LIKE YOU EITHER HAVE A BAD ICE MAKER MODULE OR THE SOLENOID FOR THE ICE ON THE WATER VALVE IS BAD.
I have a whirlpool side by side. water and ice in front. ice working and water not. the hose is not frozen and it is not humming when you push the water dispenser. It would give us water and quit but now we have nothing.
Put some water in the ice maker and see if it will kick a batch out. If it does make a batch but does not make any more then replace the water valve. NOTE: the water valve is a dual purpose valve that supplys water in the door and supplys the ice maker. If the ice maker does not kick out a batch then something is wrong with the ice maker.One easy component to replace is the ice mold thermostat.
check to make sure there is water or ice in your ice maker tray. If none then problem is usually a water supply issue to the ice maker. Behind the frig are the water supply inlet valves. One is for the water dispenser in the door. THe other is for the ice maker. However when one goes bad they both are replaced as one unit. Also Check position of fingers in ice maker. If not in a vertical position
then try to reset the ice maker unit and worse comes to worse, replace
it with a new one.
this is a very broad problem. you have issues with your ice maker. it could be the solenoid that supplies water to it. it could be turn off, it could be the laser sensor malfunctioning. it could be the receiver of the laser. it could be the gear that harvest ice is froze up. or the heater to melt the ice if it has one has gone bad. or it could just be a stuck ice that would not come out of the ice maker.
you can remove your ice maker, thaw it up if there is ice in the tray. then install it back and observe.
On advice from the tech I removed acess door. It was covered by frozen moisture. I removed the motor it was full of water. I verified 120 volts at plug to motor from control by depressing the door switch and ice dispenser lever at same time. The motor ohms out but because of amount of water removed from it I am going to replace it and see what happens.