I get no icons on my pc screen when i plug my new verbatim 47510 500gb hard drive. my laptop is running vist business 32 bit.

This is the error code for a failed or failing Hard Disk Drive.
Try to boot from a recovery disk and run the Drive Self Test from the utilities known as 32 bit diagnostics.
Good luck

This is late response.....maybe it can help someone else....I had the same problem with Verbatim SuperSpeed 3.0 Desktop Hard Drive - plugged into Fujitsu Lifebook notebook running Vista SP1 and got the blue screen. Solution: upgraded to Vista SP2 which solved the problem (also Fujitsu had me update the chipset on my laptop, but I don't think this made a difference). Hope this saves someone else time!

If Verbatim can't get it working, they should replace it under the lifetime warranty. Ask them.

if your laptop meet the requirements of windows 7 it is good>>. it can run the windows 7>>> i will give you the system requirements of windows 7>>>>

• Processor: 1 GHz 32-bit or 64-bit processor
• Memory: 1 GB of system memory
• Hard drive: 16 GB of available disk space
• Video card: Support for DirectX 9 graphics with 128MB memory (in order to enable Aero theme)
• Drive: DVD-R/W drive

Hi,
For Vista Home Basic >>>

• 1 GHz 32-bit (x86) or 64-bit (x64) processor
  
• 512 MB of system memory
  
• 20 GB hard drive with at least 15 GB of available space
  
• Support for DirectX 9 graphics and 32 MB of graphics memory
  
• DVD-ROM drive
  
• Audio Output
  
• Internet access (fees may apply)
  

Additional requirements Actual requirements and product functionality may vary based on your system configuration. Windows Vista Upgrade Advisor can help you determine which features and edition of Windows Vista will run on your computer.
While all editions of Windows Vista can support multiple core CPUs, only Windows Vista Business, Ultimate, and Enterprise can support dual processors.


For Vista Home Premium, Business and Ultimate >>>>>>

• 1 GHz 32-bit (x86) or 64-bit (x64) processor
  
• 1 GB of system memory
  
• 40 GB hard drive with at least 15 GB of available space
  
• Support for DirectX 9 graphics with:
  
  • WDDM Driver
    
  • 128 MB of graphics memory (minimum)
    
  • Pixel Shader 2.0 in hardware
    
  • 32 bits per pixel
    
• DVD-ROM drive
  
• Audio Output
  
• Internet access (fees may apply)
  

Additional requirements Actual requirements and product functionality may vary based on your system configuration. Windows Vista Upgrade Advisor can help you determine which features and edition of Windows Vista will run on your computer.
While all editions of Windows Vista can support multiple core CPUs, only Windows Vista Business, Ultimate, and Enterprise can support dual processors.
Home Premium / UltimateTV tuner card required for TV functionality (compatible remote control optional).
Home Premium / Business / UltimateWindows Tablet and Touch Technology requires a Tablet PC or a touch screen.
UltimateWindows BitLocker Drive Encryption requires a USB Flash Drive and a system with a TPM 1.2 chip.

Windows Vista minimum supported system requirements Home Basic / Home Premium / Business / Ultimate

• 800 MHz processor and 512 MB of system memory
  
• 20 GB hard drive with at least 15 GB of available space
  
• Support for Super VGA graphics
  
• CD-ROM drive
  

Regards.

The old HD backup was created with a 32 bit os, you now have a 64 bit os

The HDD is still usable just not the backup..

Check out drivers. Download new drivers, uninstall old, restart computer, install new drivers, restart computer and try again.

Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.

Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.

Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps

It Should be Plug n Play.... Try disconnecting, Reboot your PC..

Hopefully you are using XP or Newer Operating System.....
Install any software that was included if that doesn't work...

Or you can download the drivers (use the model of the usb flash drive and find software/drivers for it for your specific operating system (windows version)... also be aware that if you are runnning a 32 bit Windows (x86)...... You can't use 64 bit Drivers/software....BUT............ a 64 bit Windows can use either or both.....

Hi,

 

Try downloading new driver for the card from this link

 

http://ati.amd.com/support/driver.html