Question about Casio EXILIM ZOOM EX-Z60 Digital Camera

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The lens on my camera won't retract.

I believe my camera was dropped by a friend a few days ago while the lens was out. and now a few seconds after turning on the camera, it will turn off by itself, and it will not retract the lens. I can't take pics or do nothing, and I know the battery is fully charged. Any suggestions?

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Re: The lens on my camera won't retract.

The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

Posted on Jan 05, 2008

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If i on the camera the lens won't work properly and message that turn off the camera and turn on again

Hi there:
If the camera has recently been dropped it may have lens damage that is preventing it from powering up. There are a number of ways with which a lens error can be caused. Particulates might have managed to get into the mechanical bits that allow the lens to retract, a purely physical interference with the lens mechanism. If the camera was dropped, especially while the lens was extended, there's a pretty good chance something might have been knocked loose, such as the guide pins upon which the lens withdraws and retracts.

Additional details could find in this article link: fixing-lens-error-on-digital-camera.html

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.

Aug 22, 2012 | Sony Cyber-shot DSC-W170 Digital Camera

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I have a Canon IXUS970IS and the lens is stuck 3/4 out. I do not know how it happened as I loaned the camera out and it came back like this. I am told it just happened. There is no evidence that the...

I will say with 95% certainty the camera was dropped while the lens was extended. It does not take much of an impact to make the Canon lenses lock up, a very small drop, or even banging the lens into a door or something while it is extended will do this. It happened to my Canon, and two other friends' Canon cameras as well! Googling the issue also shows how common this is. I had my camera hanging around my neck and merely bumped my extended lens while opening a door. The gears inside are SO fine, and it skips just one tooth and it will fail. It sucks.
Sending the camera in to Canon for repair seems to be the only option, since you already tried gently push/pull/twist of the lens while it tries to retract. That worked for one friend, I sent mine into Canon for $50 repair.

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A few weeks ago, shortly after I'd taken a pic, the lens refused to retract and the camera switched off. It has never been dropped or had anything spilled on it. Strangely, when I press the button...

Sounds like a lens error. Look for sand particles around the gaps of the lens barrel (a single particle can jam it). Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

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What kind of shape is your battery in?...old, been charged many times, needs charged, dirty contacts on the battery or inside the camera?

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Lens won't retract

There are special springs, motors, gears, and guides inside these lenses.
If your lens won't retract, one of the above is bent, misaligned, or broken. There is not a 'quick fix' that can be applied in your situation since it is a physical problem, not a software malfunction. You can try to dismantle yourself but speaking from experience you are likely to make the problem worse. If you are unwilling to attempt repari yourself, either take it to a repair shop or upgrade.

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1 Answer

Samsung s700 camera lens won't retract

you must have dropped your camera where it caused damage in internal part. when cameras are dropped wires and screws inside loosen which will cause trouble. Have it checked by a pro. you might destroy it more if you try to fix it yourself. Thanks.

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please remove your batteries and press the power button for few seconds and replace the batteries now and try switching on ...


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Here is a link to troubleshoot your issue. I hope this solves your problem.

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Hopefully someone has a better answer, but no mater what mode its in, its been my experience these cameras don't like to be dropped. Sometimes they can be repaired, its just a matter of finding someone who or return camera to factory for a repair.

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Sounds like the fuse went bad in the camera, If you have no power on camera most likely thats what happened, This has to be fixed by repair tec, they have to touble shoot power board.

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