I have a c5180 printer which uses 363 series cartridges. I accidently bought 02 series cartridges but the pronter says its not configured to use them. what can i do ?
Hi, You are correct those printers & cartridges are designed to work only in their original countries of origin… For example if you bought the printer in Europe, it uses the #363 cartridges.. If you were to have bought the printer in the US it would use the #02. You can contact HP and over the phone they can help you turn your printer from a #363 into a #02…ou might need to have a “story” ready ;) Once the conversion is done, from that moment onwards, your printer will only take #02 carts... Only HP can make that change... Cheers, Ed PS: If you get a chance, please grade this advice...
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