HP Photosmart C5180 All-In-One InkJet Printer
Problem for HP Photosmart C5180 All-In-One InkJet Printer

Using 02 series cartridges in 363 configured printer




By dufray on Nov 07, 2009

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I have a c5180 printer which uses 363 series cartridges. I accidently bought 02 series cartridges but the pronter says its not configured to use them. what can i do ?

Best Solution

posted on Nov 07, 2009
Very Helpful)

edmacias

Rank: Guru  HP Expert
Rating: 93%, 30 votes
Hi,
You are correct those printers & cartridges are designed to work only in their original countries of origin…
For example if you bought the printer in Europe, it uses the #363 cartridges.. If you were to have bought the printer in the US it would use the #02.

You can contact HP and over the phone they can help you turn your printer from a #363 into a #02…ou might need to have a “story” ready ;)

Once the conversion is done, from that moment onwards, your printer will only take #02 carts...

Only HP can make that change...

Cheers,
Ed
PS: If you get a chance, please grade this advice...
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